We regret the error: Public trust and media accountability


Monday, January 23, 2023
6:00 PM ET

A look at how newsroom leaders discuss past mistakes and what they’ve learned to build greater trust with their audiences.


National Press Club, 529 14th St. NW, Washington, DC 20045

A recent Gallup survey found that the public’s confidence in news has fallen to an all-time low. What can news organizations do to regain trust in their work? What lessons have newsroom leaders learned from past mistakes to help their audiences understand the lengths they go through to produce credible and trustworthy news? We’ll explore this in a panel discussion moderated by News Literacy Project President and CEO Charles Salter and featuring top journalists and media experts, including:

This event is presented in partnership with The E.W. Scripps Company as part of National News Literacy Week, Jan. 23-27, 2023. This annual event underscores the vital role of news literacy in a democracy and aims to inspire news consumers, educators and students to practice news literacy and to strengthen trust in news media by reinforcing the role of credible journalism.

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To keep our democracy strong, we need to restore trust in news media

Once trust is gone, it’s tough to regain. But it’s critical that we all work to restore it. That’s because public trust and a news media industry that does its job well go hand in hand in protecting our democracy. That’s why my organization, the News Literacy Project (along with The E.W. Scripps Company), is focusing on trust in newsrooms and news coverage during National News Literacy Week.