Rayne O’Brien is a customer support analyst for the News Literacy Project, where she supports educators and school districts by troubleshooting technical issues and helping users get the most out of NLP’s educational resources.

Rayne brings experience across K-12 education and educational technology, with a background in district partnerships, technology implementation, professional learning, and instructional leadership. She has partnered with educators and administrators to overcome challenges, strengthen instructional practices, and improve student outcomes.

Rayne holds a master’s degree in applied linguistics and education from the University of Massachusetts and a bachelor’s degree in linguistics from the University of Pittsburgh. She is passionate about empowering educators with the tools and support to help students become confident, critical thinkers.