Upon Reflection: 15 lessons from our first 15 years

(This is an updated and revised version of “14 lessons from our first 14 years,” a column posted at this time last year.)

By Alan C. Miller                                                                                 

Today marks exactly 15 years since I founded the News Literacy Project and helped launch the field of news literacy. Our nonpartisan nonprofit is now the nation’s leading provider of this vital critical-thinking skillset. Our Checkology® virtual classroom has been used by teachers and librarians in all 50 states, the District of Columbia and scores of countries around the world.

In the 2021-22 school year, more than 12,500 educators (who taught more than 2.4 million students) used NLP’s resources and participated in our programs. In addition to bringing Checkology into their classrooms, they are connecting to us by subscribing to The Sift®, our weekly newsletter for educators, and by attending NewsLitCamp® and other professional development programs. Our offerings for the public include a mobile app, Informable®; a podcast, Is that a fact?; a weekly newsletter, Get Smart About News; and a customized version of Checkology. In October, we launched RumorGuard™, a civic engagement platform that we see as the hub for a national movement to push back against misinformation, activate citizen fact-checkers and empower people to debunk misinformation themselves.

I started NLP after a 29-year career as a newspaper reporter. I have seen our work become ever more vital for the health of the country’s democracy. My learning curve was steep, and the lessons were hard-earned. Here are 15 — one for each year — that are most salient.

Be mission-driven: In founding NLP, I was inspired to address a growing societal challenge that I initially recognized through the experiences of my sixth-grade daughter and her classmates: the ever-increasing amount of information (of varying veracity) found on the internet, combined with the decline of the traditional journalism business model and the dim prospects for future readership. I envisioned that journalists and the standards of quality journalism could be marshaled to tackle this problem. This passion sustained me through waves of uncertainty, skepticism and unanticipated challenges.

Don’t let the doubters deter you: How can you possibly teach students to know what information to trust? How will you scale this? How will you sustain it? You will never get into schools! I heard a lot of this during the early years, when I constantly had to explain what news literacy was and why it mattered. I believed that funders and educators would ultimately see this skill as essential and that we would find a way to scale it through technology.

“Report the hell out of it”: That was the admonition of my first program officer, and I took it to heart, drawing on my years as an investigative journalist. During NLP’s first year, I spoke to more than 200 nonprofit leaders, educators, journalists, academicians and prospective board members and funders. They helped provide the road map that led to the creation of NLP’s initial approach, team and curriculum.

Make educators your partners: My early hires were all educators. They included Bob Jervis, a sage social studies supervisor with whom I designed our foundational classroom program, and two people who are still with NLP more than a decade later: Peter Adams, the visionary behind all our subsequent educational resources, and Darragh Worland, a talented digital media instructor and broadcast journalist. We told our classroom educators that we wanted them to be our partners and help us make our lessons better for their students and more useful for them. “Everyone comes in here and says this,” Gillian Smith, then the principal of The Facing History School in New York City, one of our first pilot schools, told me. “But you meant it.”

Build a model board: From the start, distinguished, ethical and visionary leaders in journalism, education and business were members of our board of directors. I told the staff that if we lived up to the ideals they personified, we would be fine. Among them are some of the most renowned journalists of our time: John Carroll, my former editor at the Los Angeles Times; Gwen Ifill of PBS; and Walt Mossberg, the now-retired iconic tech columnist and conference producer. (John and Gwen were both on NLP’s board when we all lost them much too soon in 2015 and 2016, respectively.)

Move fast and make things: A year to the day after NLP’s founding, we kicked off our classroom program in an exceptional middle school in Brooklyn, New York. Eight months later, we were in schools in Bethesda, Maryland (where I live), and Chicago as well as New York City. In 2012 we launched a rudimentary digital unit; four years later, we released a full-blown virtual classroom. Not everything we tried worked, but we learned from our failures and moved forward relentlessly by building on proven successes.

Bake assessment into your DNA: Assessment is an integral part of our work. We measure changes in students’ knowledge, attitudes and behavior after they complete our lessons, and we gather feedback from teachers. We use the results to see what is working and what we need to change. In 2013, Debra Blum of The Chronicle of Philanthropy wrote (PDF) that this was a key to our survival despite launching in the deepest recession of our lifetime. She was right.

You don’t get if you don’t ask: Rarely has a day gone by in the past 15 years when I have not asked somebody for something. It is often for money, but not always: I have asked individuals to serve on our board or advisory committees; journalists to volunteer to go into classrooms, lead virtual lessons or speak at events; educators to adopt our curriculum or make it available to their colleagues; and news organizations to endorse our work, host day-long professional development programs or support National News Literacy Week. I do so knowing that I’m not asking for me; I’m asking for the mission. For those who have said yes, you have our gratitude. For those who haven’t, it’s not too late!

Never let them see you sweat: The economy cratered in September 2008, just as our first website went up and before we could even get our lessons into schools. At one point, my wife and I had to lend NLP money to make payroll. Again in 2016, we faced perilous times. Nobody wants to be the last one hired or the one to invest the last dollar, so we kept this close. By 2017, we had regained our financial footing and had even broken into popular culture as an answer on Jeopardy!. Looking back, I told the board, “It’s better to be on Jeopardy! than in jeopardy!”

“If you build it, they will come”: Creating NLP was a leap of faith for me. Creating Checkology was a leap of faith for NLP. Ready to move to national scale in 2015, we raised $250,000 and contracted with Actual Size, a branding and digital design agency. The firm partnered with our staff to build a cutting-edge, highly engaging virtual classroom. Our platform of dreams is being used nationwide in red, blue and purple states, with aspirations for future exponential growth. Now we just have to “go the distance.”

Be rigorously nonpartisan: Key founding board members and I brought this to NLP from our experience in journalism. The board itself is bipartisan; its current members include an Obama administration official and a George W. Bush White House appointee. We teach students how to think, not what to think, about news and other information. We do not steer them toward, or away from, any news outlet or medium. This not only is consistent with our mission, but also ensures that we can work with educators, school districts and communities across the political spectrum. This principle has become ever more vital as the country has become more and more politically polarized.

Embrace diversity and inclusion: From the start, we sought to include board members, staff and journalists of color and diverse backgrounds and to reflect this in how we presented ourselves. I saw how powerful this was the day we launched our classroom program in 2009 in a middle school in Brooklyn when Soledad O’Brien, then with CNN and on our founding board, told students about the serious challenges she faced as a pioneer in her field as a woman and a person of color. In recent years, we have engaged in intensive diversity, equity and inclusion training and have examined every aspect of NLP to ensure that we make these values and practices integral to who we are and what we do. As a result, we are better, stronger and more representative.

Create a circle of virtue: Perhaps nothing has been more gratifying than seeing the expansion of a diverse and ever-widening circle of those drawn to our mission: Accomplished and engaged members of our board and our new National Journalism Advisory Council. Talented and committed staffers. Volunteer journalists and front-line educators. Generous donors who make our work possible. High-powered partners who help us expand our reach. Our growth continues to be fueled by new participants, partners and patrons.

Seize the moment: The rise of conspiratorial thinking around QAnon and similar movements, COVID-19 and the 2020 election has raised the stakes for the country’s public health as well as its public life. We have responded by seeking to turn our mission into a national movement. We want to play a leading role in creating a sea change in how people consume and share news and other information through a heightened sense of personal responsibility. We aspire to educate, empower and engage a grassroots community of upstanders for facts who push back against misinformation and disinformation.

Know when to pass the baton: Chuck Salter, a gifted manager and former school superintendent, joined us in 2018 as NLP’s first chief operating officer. The board and I hoped that if he outperformed, he might one day succeed me as chief executive officer. Chuck proved so capable that we soon added “president” to his title. As we forged a close partnership built on mutual respect, trust and shared values, it became clear he had earned the opportunity to step up. So, on July 1, I relinquished the leadership of NLP to Chuck in a seamless transition that assured continuity and stability. I remain involved with NLP full time as its founder. I continue to raise funds, speak, write and advise Chuck; I also serve on the board.

It has been a grand and gratifying 15 years, and I am deeply grateful to all those team members, supporters and participants who helped make it so.

Upon Reflection: 14 lessons from our first 14 years

(This is an updated and revised version of a column posted last year at this time titled “13 lessons from our first 13 years.”)

By Alan C. Miller                                                                                 

Today marks exactly 14 years since I founded the News Literacy Project and helped launch the field of news literacy. Our nonpartisan nonprofit is now the nation’s leading provider of this vital critical-thinking skill. Our Checkology® virtual classroom has been used by educators in all 50 states and in scores of countries around the world.

Halfway through this school year, more than 10,400 educators, who have taught as many as 780,000 students, have used NLP’s resources and participated in our programs. In addition to using Checkology, they connect to us by subscribing to The Sift®, our weekly newsletter for educators, and by attending NewsLitCamp® and other professional development programs. We have also expanded our offerings to the general public, including a mobile app, Informable®; a podcast, Is that a fact?; a weekly newsletter, Get Smart About News; and a specially designed version of Checkology. Last week, we partnered with The E.W. Scripps Company on the third  annual National News Literacy Week.

I started NLP after a 29-year career as a newspaper reporter. I have seen our work become ever more vital for the health of the country’s democracy. My learning curve was steep, and the lessons were hard-earned. Here are 14 — one for each year — that are most salient.

Be mission-driven: In founding NLP, I was inspired to address a growing societal challenge that I initially recognized through the experiences of my sixth-grade daughter and her classmates. I envisioned that journalists and the standards of quality journalism could be marshaled to tackle this problem. This passion sustained me through waves of uncertainty, skepticism and unanticipated challenges.

Don’t let the doubters deter you: How can you possibly teach students to know what news and other information to trust? How will you scale this? How will you sustain it? You will never get into schools! I heard a lot of this during the early years, when I constantly had to explain what news literacy was and why it mattered. I believed that funders and educators would ultimately see this skill as essential and that we would find a way to scale it through technology.

“Report the hell out of it”: That was the admonition of my first program officer, and I took it to heart, drawing on my years as an investigative journalist. During NLP’s first year, I spoke to more than 200 nonprofit leaders, educators, journalists, academicians and prospective board members and funders. They helped provide the road map that led to the creation of NLP’s initial approach, team and curriculum.

Make educators your partners: My early hires were all educators. They included Bob Jervis, a sage social studies supervisor with whom I designed our foundational classroom program, and two people who are still with NLP more than a decade later: Peter Adams, the visionary behind all our subsequent educational resources, and Darragh Worland, a gifted digital media instructor and broadcast journalist. We told our classroom educators that we wanted them to be our partners and help us make our lessons better for their students and more useful for them. “Everyone comes in here and says this,” Gillian Smith, the then-principal of The Facing History  School in New York City, one of our first two pilot schools, told me. “But you meant it.”

Build a model board: From the start, our board of directors included distinguished, ethical and visionary leaders in journalism, education and business. I told the staff that if we lived up to the ideals they personified, we would be fine. Among them are some of the most renowned journalists of our time: John Carroll, my former editor at the Los Angeles Times; Gwen Ifill of PBS; and Walt Mossberg, the now-retired iconic tech columnist and conference producer. (John and Gwen were both on NLP’s board when we all lost them much too soon in 2015 and 2016, respectively.)

Move fast and make things: A year to the day after NLP’s founding, we kicked off our classroom program in an exceptional middle school in Brooklyn, New York. Eight months later, we were in schools in Bethesda, Maryland (where I live), and Chicago as well as New York City. In 2012 we launched a rudimentary digital unit; four years later, we released a full-blown virtual classroom. Not everything we tried worked, but we learned from our failures and moved forward relentlessly by building on our proven successes.

Bake assessment into your DNA: Assessment is an integral part of our work. We measure changes in students’ knowledge, attitudes and behavior after they complete our lessons, and we gather feedback from teachers. We use the results to see what is working and what we need to change. In 2013, Debra Blum of The Chronicle of Philanthropy wrote (PDF) that this was a key to our survival despite launching in the deepest recession of our lifetime. She was right.

You don’t get if you don’t ask: Rarely has a day gone by in the past 14 years when I have not asked somebody for something. It is often, but not solely, for money. I have also asked candidates to serve on our board or advisory committees; journalists to volunteer to go into classrooms, lead virtual lessons or speak at events; educators to adopt our curriculum or make it available to their teachers; and news organizations to endorse our work, host day-long professional development programs or support National News Literacy Week. I do so knowing that I’m not asking for me; I’m asking for the mission. For those who have said yes, you have our gratitude. For those who haven’t, it’s not too late!

Never let them see you sweat: The economy cratered in September 2008, just as our first website went up and before we could even get our lessons into schools. At one point, my wife and I had to lend NLP money to make payroll. Again in 2016, we faced perilous times. Nobody wants to be the last one hired or the one to invest the last dollar, so we kept this close. By 2017, we had regained our financial footing and had even broken into popular culture as an answer on Jeopardy!. Looking back, I told the board, “It’s better to be on Jeopardy! than in jeopardy!”

“If you build it, they will come”: Creating NLP was a leap of faith for me. Creating Checkology was a leap of faith for NLP. Ready to move to national scale in 2015, we raised $250,000 and contracted with Actual Size, a branding and digital design agency. The firm partnered with our staff to build a cutting-edge, highly engaging virtual classroom. Our platform of dreams is being used nationwide in red, blue and purple states, with the aspiration for future exponential growth. Now, we just have to “go the distance.”

Be rigorously nonpartisan: Key founding board members and I brought this to NLP from our experience in journalism. The board itself is bipartisan; its current members include a former  Obama administration official and a George W. Bush White House appointee. We teach students how to think, not what to think, about news and other information. We do not steer them toward, or away from, any news outlet or medium. We believe this is not only consistent with our mission, but also ensures that we can work with educators, school districts and communities across the political spectrum. This principle has become ever more vital as the country has become more and more politically polarized.

Embrace diversity and inclusion: From the start, we sought to include board members, staff and journalists of color and diverse backgrounds and to reflect this in how we presented ourselves. I saw how powerful this was the day we launched our classroom program in 2009 in a middle school in Brooklyn when Soledad O’Brien, then with CNN and on our founding board, told students about the serious challenges she faced as a pioneer in her field as a woman and a person of color. For the past 18 months, we have engaged in intensive Diversity, Equity and Inclusion training and have examined every aspect of NLP to ensure that we make these values and practices integral to who we are and what we do. As a result, we are better, stronger and more representative.

Create a circle of virtue: Perhaps nothing has been more gratifying than seeing the expansion of a diverse and ever-widening circle of those drawn to our mission: Accomplished and engaged members of our board and National Leadership Council. Talented and committed staffers. Volunteer journalists and front-line educators. Generous donors who make our work possible. High-powered partners who help us expand our reach. Our growth continues to be fueled by new participants, partners and patrons.

Seize the moment: The rise of conspiratorial thinking around groups like QAnon, the pandemic and the 2020 election has raised the stakes for the country’s public health as well as its public life. We have responded by seeking to turn our mission into a national movement. We want to play a leading role in creating a sea change in how people consume and share news and other information through a heightened sense of personal responsibility. We aspire to educate, empower and engage a grassroots community of upstanders for facts who push back against mis- and disinformation. Please join us today!

News literacy works: Proving the doubters wrong and preserving democracy

By Alan C. Miller and Peter Adams

We stand forewarned: If America is to reverse its slide toward becoming an information dystopia, we must not only accept the responsibility of knowing what news and other information to trust, but we must provide the next generation with the means to do so as well.

Yet since the field of news literacy emerged 14 years ago, critics have questioned both its intent and its effectiveness. Among their concerns: How could this approach be shown to work? Was it a stalking horse for legacy media? Would it be dismissed by conservatives as inherently biased?

How can education help prevent people from being drawn into conspiracy theories that sway adherents not with facts, but with appeals to our emotions, cognitive biases and innate need for community and purpose?

Finally, would it breed cynicism rather than healthy skepticism?

We believe we can effectively answer those questions, based on our work at the News Literacy Project.

After launching in middle schools and high schools in 2009, our education nonprofit has moved to national scale with our Checkology virtual classroom. Nearly 300,000 students in schools across the country have used the online platform since 2016.

Demonstrable impact: Robust assessment data collected during the 2020-21 school year and analyzed by independent evaluators shows that Checkology works. Surveys of thousands of students taken before and after completing lessons reflect significant increases in their understanding of news media bias and in their ability to recognize the standards of quality journalism and credible information. Students also demonstrated increased knowledge of First Amendment freedoms and the watchdog role of the press.

Educators who use Checkology tell us they see the impact as well.

“Equipped with the language to discuss the news and current events analytically, my students now rely less on their emotions, more on reason and evidence,” said Bradley Bethel, an English teacher in Graham, North Carolina. “They have developed a shared set of norms for determining truth.”

Independence: Various news organizations and journalists, including digital-first outlets, partner with us. But we are independent of them in our resources and programs. In fact, in our Checkology lessons, newsletters and other content, we point out shortcomings in news coverage and encourage students and the public to use news literacy skills to hold news organizations accountable when they fall short of their standards. This year, we are creating a new lesson that explores the roots of distrust in news, including journalism’s historic failure to be diverse and inclusive in its newsrooms and coverage.

Nonpartisanship: Checkology is being used by educators in every state in the country, and 50 districts have recommended it to their teachers. This includes the nation’s largest in strongly blue New York City, Los Angeles and Chicago as well as those in deep red states like Alabama, Missouri and Texas. This is made possible by NLP’s rigorous nonpartisanship that is reflected in the platform as well as in our board, funders and public voice.

Combating misinformation: We are working to help people see the exploitative nature of misinformation — the way it preys on our most sacred values and beliefs, using our desire for equity or our patriotism, to bypass our rational defenses and hijack our civic voices. We are also inoculating against the allure of conspiracy theories by helping people recognize the cognitive biases and flawed reasoning they deploy and the serious damage they inflict.

Skepticism, not cynicism: We work hard to help young people understand that even the most credible sources of information make mistakes — and that they are committed to correcting them. Credible journalism has a concern for the truth and strives to be as fair and transparent as possible. It is vitally important to empower young people — and everyone else — to recognize and respond to problematic news coverage. But it is equally important that we recognize the value and credibility of quality, standards-based journalism compared with the rest of what we encounter online. No source of information is perfect, but that doesn’t mean that all sources are created equal.

Our experience has shown us the power of equipping young people with the knowledge, skills and mindsets to successfully navigate today’s information environment and become engaged and informed participants in the civic life of their communities and the country. We owe it to them, and to ourselves, to do the same.

Democracy just may depend on it.

(Alan C. Miller is the founder and CEO of the News Literacy Project and Peter Adams is senior vice president for education.)

 

Upon Reflection: Cindy Otis and the fight against fake news

photo of cindy otisAs an intelligence analyst at the CIA, Cindy Otis was trained to assess how our country’s foreign adversaries deploy divisive rumors, destructive conspiracy theories and other kinds of disinformation against us.

Several months after the 2016 presidential election — which saw both the concerted Russian campaign to undermine trust in democracy and a surge in domestically created false content — she decided to leave the agency and deploy her skills on a different front. The analytic skills she had acquired, she reasoned, could be used to help the public learn how to responsibly assess what they’re reading, watching and hearing. 

Her new mission: to educate Americans how to become more discerning about the news and other information they encounter and share. Her goal: to inoculate the public against unwittingly helping our foes undermine our country’s civic life. 

“The primary consumers and generators of false information are average American citizens who don’t realize they are propagating false information,” she told me last week. They are assisting “foreign actors who seek to take advantage of Americans who are doing their work for them.’’  

Otis has quickly made her mark. In her book True or False: A CIA Analyst’s Guide to Spotting Fake News, published last year and targeted to young adults, she traces the history of misinformation and provides a primer on recognizing it. She is active on social media and has more than 35,500 Twitter followers. She has donated her services to the News Literacy Project, both for events and for the creation of infographics, such as “Eight Tips to Google Like a Pro.” In her day job, she conducts investigations and analysis for the Alethea Group, which advises businesses on detecting and mitigating disinformation and social media manipulation. 

The Jan. 6 assault on the U.S. Capitol — a harrowing demonstration of the real-world consequences of disinformation — has given her work a heightened sense of urgency. A new ethos of personal responsibility around evaluating and sharing content of all kinds is needed to stem the further growth of conspiratorial thinking that leads to violence, she said.  

“Think about the good we can do as a society if we all take part in the process,” she told me, comparing recycling’s positive impact on the environment with the unceasing necessity to detoxify the information ecosystem.  

Otis started writing True or False after people began asking her basic questions — for example, which sources could be trusted. Even though the phrase “fake news” has been politicized and weaponized in recent years, she used it in the title as a way of “retaking it and getting it back” to its original meaning, she said. In the book, she defines fake news as “an attempt to deliberately spread inaccurate or false information in order to mislead others” by making it appear to be true. 

The book starts in 1274 B.C. with Ramses II, a young pharaoh who circulated a false, and long-believed, account of his heroic victory over Egypt’s archenemy, the Hittites. She moves seamlessly from ancient times to the invention of the printing press, the partisan newspapers that sprang up during the American Revolution, “yellow journalism” in the early 20th century, Nazi propaganda, the dawn of television and, finally, the advent of the internet. This is where the history ends and the practical examples, case studies and advice begin. 

“Knowing the history of fake news gives us a road map to follow to combat it,” she writes in the final chapter. “Truth still exists and … journalists are out there working hard every day to make sure we know what it is. So it’s up to each of us to help fight fake news.” 

When Otis isn’t advising businesses on dealing with disinformation threats, she is deep into revising early drafts of her second book, a young adult novel. Currently titled At the Speed of Lies and scheduled for publication in 2023, it tells the story of a high school student who discovers that her Instagram account is being used to spark a cult-based conspiracy theory and has to figure out how to stop it spreading virally. 

“It’s meant to show actual consequences from disinformation and conspiracy theories,” she told me. “Showing a fictional character trying to come to terms with that and put the genie back in the bottle once it’s been unleashed.” 

As a society, we are long past the point where we can put the disinformation genie back in the bottle. But Otis is right to encourage everyone to recognize its destructive power and to push back against it. We need to appreciate what our adversaries already know: The future health of our democracy is at stake. This is a fight that, together, we must win. 

Read more from this series:

Upon Reflection: The media’s dismissal of the Wuhan lab theory

For more than a year, the theory that the COVID-19 global pandemic began with the leak of a previously unknown coronavirus from a laboratory at China’s Wuhan Institute of Virology in late 2019 was roundly, even vociferously, dismissed by many scientists and most in the news media.

A New York Times report called it “a conspiracy theory.” Facebook deemed it “false” and took down posts making that claim. The fact-checking site PolitiFact dismissed it as “inaccurate and ridiculous. We rate it Pants on Fire!” (a term reserved for its most discredited assertions).

These conclusions were published despite the fact that the virus’s origin had not been definitively identified. The Wuhan Institute of Virology, located in the city where COVID-19 first surfaced, engages in cutting-edge studies of coronaviruses — but from the start of the pandemic, the Chinese government shared little information and blocked independent inquiries into the source of the outbreak.

Instead, based on disease outbreaks caused by other coronaviruses, the gospel among public health officials and the news media was that the deadly pathogen likely jumped from animals to humans in a market where live animals are sold.

That is, until recently.

In the past two months, the “lab-leak” theory has gone from “debunked” (The Washington Post) to “plausible” (The Wall Street Journal). In a May 5 article in the Bulletin of Atomic Scientists, veteran science writer Nicholas Wade made the case that it deserved serious consideration. Nine days later, the journal Science published a letter, signed by 18 leading scientists, calling for an independent investigation. On May 23, The Wall Street Journal reported that according to U.S. intelligence, three workers at the Wuhan lab sought hospital care in November 2019 “with symptoms consistent with both Covid-19 and common seasonal illness.” And in a statement on May 26, President Joe Biden announced that after an initial analysis, the U.S. intelligence community had “coalesced around two likely scenarios” for the virus’s origin — a species jump and a lab leak. He also ordered a second intelligence analysis, to be completed within 90 days, “that could bring us closer to a definitive conclusion.”

As a result, some news outlets have revised or corrected some of their prior reporting. Facebook reversed its ban. PolitiFact removed its fact-check from its database, but archived it “for transparency” and added an editor’s note.

The newfound credibility of the lab-leak theory has also sparked widespread criticism of media coverage, particularly from conservatives, and soul-searching among journalists themselves about a story that has enormous stakes.

The COVID-19 pandemic has already caused more than 176 million infections and 3.8 million deaths worldwide, along with catastrophic economic damage and dislocation. Confirmation that the virus (formally known as SARS-CoV-2) had escaped from the lab would be devastating for China’s standing in the world. It would also raise grave doubts about the types of research — and the safety procedures — at the Wuhan lab and at similar facilities around the world.

Should the lab leak be confirmed, the initial coverage of the pandemic would represent a massive journalistic failure. In any case, the mainstream news media was misguided in dismissing a theory that was always plausible.

This rush to judgment is a teachable moment, both for the producers of journalism and for those who read, watch and listen to their work.

The first lesson is that journalists in general, and science journalists in particular, were too credulous and reliant on outspoken scientists and failed to probe their potential conflicts of interest. For example, on Feb. 19, 2020, The Lancet, an influential medical journal, published a statement, signed by 27 public health scientists, that “strongly condemn[ed] conspiracy theories suggesting that COVID-19 does not have a natural origin.” That statement “effectively ended the debate over COVID-19’s origins before it began,” according to a Vanity Fair investigationpublished on June 3 of this year.

But several months after the statement was published, a public records request revealed that the scientist who organized, drafted and signed it was involved in providing funding — including repackaged U.S. government grants — to the Wuhan Institute of Virology. “Conflicts of interest, stemming in part from large government grants supporting controversial virology research, hampered the U.S. investigation into COVID-19’s origin at every step,” Eban wrote.

Just four months ago, during a press conference in Wuhan, the leader of a World Health Organization team that was allowed into China for a four-week investigation called the lab-leak theory “extremely unlikely.” But China is an influential member of that organization, and the WHO team was given only limited access to independent data and Chinese facilities.

The second lesson concerns the predilection of journalists to dismiss the lab theory because President Donald Trump, who perpetuated so many falsehoods during his four years in office, was promoting it. His comments, along with his racially offensive references to the “China virus” and “kung flu,” were widely seen as attempts to deflect attention from his administration’s mishandling of the pandemic in the United States.

(One of the earliest proponents of the lab-leak theory, Sen. Tom Cotton, an Arkansas Republican and Trump ally, was also derided when he suggested during a Senate Armed Services Committee hearing in January 2020 that the virus may have originated in a Wuhan “superlaboratory.”)

“The ‘boy who cried wolf’ metaphor is at the heart of this,” Kelly McBride, the chair of the Craig Newmark Center for Ethics and Leadership at the Poynter Institute, told me. She said numerous journalists had told her that they had disregarded the leak theory because it was being espoused by Trump, so they viewed it as yet another example of disinformation.

The third lesson is to tread carefully when telling readers, viewers and listeners what to think by labeling something as false or fabricated.

Despite the lack of conclusive evidence for either the species-jump theory or the lab-leak theory, journalists didn’t simply express skepticism about the latter possibility; they dismissed it entirely, saying it had been “debunked” or calling it a ”fringe theory.” Particularly during the last two years of Trump’s presidency, the media became bolder in calling out his disinformation — but in this case, the circumstances didn’t support this extreme step.

“You can be too inconclusive when the conclusive evidence is there, a la climate change,” McBride told me. “And you can be overly conclusive when the evidence isn’t there, a la Wuhan.”

A small number of scientists and journalists did give the lab-leak theory credence early in the pandemic — but they were like trees falling in the forest that no one was around to hear.

As a result, journalists fell into a common narrative — some critics call it “groupthink” — that failed to give dissenting voices their due. In this respect, and because of the overreliance on self-serving sources, the media’s response to assertions that the virus had escaped from the Wuhan lab is reminiscent of the widespread failure of journalists to challenge the claims of the George W. Bush administration that Saddam Hussein was harboring weapons of mass destruction in Iraq.

“Good journalism, like good science, should follow evidence, not narratives,” opinion columnist Bret Stephens wrote in The New York Times last month. “It should pay as much heed to intelligent gadflies as it does to eminent authorities. And it should never treat honest disagreement as moral heresy.”

And what are the lessons for all of us who read, watch and listen to the news?

  • Seek out a wide range of sources, including those who challenge the conventional wisdom.
  • Maintain a healthy skepticism. Even the most credible sources can be wrong. While, in most cases, a broad consensus of credible media and other sources (including scientists) can be trusted, this may not apply when evidence is unavailable or hidden.
  • Don’t rush to judgment, especially where science is involved and evidence is inconclusive. Check your own biases; don’t automatically disregard everything that someone you typically disagree with says.
  • Finally, follow the story as it evolves. Truth can take time to emerge. In this case, the story is far from over.

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Upon Reflection: Recalling a Great Newspaper Editor and What He Represented

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

John Carroll was the kind of editor who made you proud to be a journalist. He inspired those who worked for him. In my case, I felt honored to call him my editor, my chairman, my friend.

John led with vision, integrity and courage. He loved a good story, especially when it held the powerful accountable. His courtly manner belied a steely resolve and an uncompromising commitment to the highest standards of journalism. I thought of him as the iron fist in the velvet glove.

This month will mark six years since John’s death at 73 from Creutzfeldt-Jakob disease, a rare and unforgiving degenerative brain disorder. It was a devastating loss for those of us who knew and revered him. It was also an indelible loss for journalism, and for the country.

Norm Pearlstine, a prominent editor in his own right who had remained close to John since their days as Haverford College classmates, said at his friend’s memorial, “John Carroll was our generation’s greatest, most respected and most beloved editor.”

In many respects, John’s story reflects the trajectory of American journalism in the 21st century. He pushed back against the growing challenges that threatened the health of newspapers, the partisan attacks on journalism, and the rise of misinformation. Sadly, these forces have only accelerated since his passing.

I first met John when he was named the editor of the Los Angeles Times in 2000 and I was an investigative reporter in the paper’s Washington bureau. He had been editor of The Baltimore Sun (1991-2000) and, prior to that, the Lexington (Kentucky) Herald-Leader (1979-1991), shepherding both papers to Pulitzer Prizes.

John took over a demoralized staff reeling from the disclosure that the Times had published a special issue of its Sunday magazine devoted entirely to the Staples Center, a new downtown sports arena, and split advertising revenue from that issue with the arena — a fundamental breach of journalism ethics. He recommitted the paper to its high standards, recruited talented reporters and editors from across the country and reaffirmed the power and honor of journalism at its best.

When he detected a left-leaning slant to some of the paper’s coverage, he made it clear that this was unacceptable. When he learned that a veteran staff photographer covering the Iraq war had digitally manipulated an image, he promptly fired him and explained to readers why such an ethical breach was so egregious. He called factual errors “the pollution of our business” and insisted that they be promptly corrected.

Under John’s leadership, the paper revealed that the U.S. Food and Drug Administration had approved seven drugs that subsequently were suspected of contributing to more than 1,000 deaths; it detailed the high price in blood and treasure of the Marine Corps’ deeply troubled aviation program; it revealed deadly medical problems and racial injustice at the Martin Luther King Jr./Drew Medical Center, a public hospital in Los Angeles; and it published “Enrique’s Journey,” an exhaustive and moving account of a Honduran boy’s harrowing journey to reunite with his mother, who had migrated to the United States 11 years earlier. These projects each won Pulitzer Prizes — five of the 13 that the paper captured during John’s extraordinary five-year tenure (“Enrique’s Journey” won for both feature writing and feature photography). I embraced the opportunity to work closely with John on the Marine Corps aviation series as well as on other projects.

In his eulogy, Dean Baquet, hired by John as the Times’ managing editor (and now the executive editor of The New York Times), called John’s success in Los Angeles “one of the finest acts of leadership — in a newsroom or anywhere else — in modern times.” He quoted a colleague as saying that watching John run the paper “was like watching Willie Mays play baseball.”

But it wasn’t enough. The business model for newspapers was collapsing. The internet had led to steep declines in both advertising and circulation as readers gravitated to free online competitors. Family-run papers and companies, finding it harder and harder to stay afloat, were being consolidated by new owners focused on shrinking the bottom line.

The Tribune Company, which had purchased the Los Angeles Times in 2000 in the aftermath of the Staples Center debacle and then hired John to run it, began demanding ever-deeper budget cuts to maintain profit margins — a demand, John said, that would kill the newsroom. Amid the widening rift between John and Tribune executives in Chicago, he stepped down in 2005.

A year later, in accepting the American Society of Newspaper Editors Leadership Award, John asked what would become of newspapers: “What will become of the kind of public service journalism that newspapers produce? … What will the public know — and what will the public not know — if our poorly understood, and often unappreciated, craft perishes in the Darwinian jungle?”

Those questions have only become more urgent. Since then, more than 2,000 newspapers in the United States have shut down, and many others have cut their staffs.

The three papers that John edited have been vastly diminished. The Herald-Leader and the rest of the once-proud, family-run McClatchy chain were purchased by Chatham Asset Management, a hedge fund, in a bankruptcy sale last year. The Baltimore Sun and other papers in the Tribune chain were acquired last month by Alden Global Capital, another hedge fund notorious for slashing newspaper staffs and selling their assets.

The Los Angeles Times suffered through a string of corporate overlords who ranged from inept to malevolent, as well as a stint when Tribune was in bankruptcy. In 2018, the paper was purchased by Patrick Soon-Shiong, a Los Angeles biotech billionaire. Pearlstine, John’s longtime friend, was the new owner’s first executive editor and presided over an initial period marked by hiring and hope. But he stepped down last year amid internal strife and reports of ethical lapses by multiple staffers, as well as financial losses and disappointing growth in digital subscriptions.

For his part, after leaving newspapers, John embarked on a new fight to retain an appreciation for the journalistic values to which he had devoted his illustrious career.

In 2008, he accepted my invitation to become one of the initial board members of the News Literacy Project, the education nonprofit that I left the Los Angeles Times to create. Our purpose was (and still is) to use journalism standards — and journalists — to help teach students how to know what they can trust, share and act on and what they should dismiss and debunk, and to give them an understanding of what sets quality journalism apart.

John served seven years on our board, including four as chairman — helping to get NLP off to a strong start and move to national scale. His reputation, devotion to the cause and managerial acumen were invaluable. It was his final principled service to the preservation of a healthy democracy.

“It is important for us to understand, in clear English, what, exactly, a journalist is, and what a journalist is not,” John said in his 2006 ASNE speech. “It is important for us to live by those beliefs, too, and to condemn those who use the trappings of journalism to engage in marketing or propaganda. And, finally, it is important for us to explain to the public why journalism — real journalism, practiced in good faith  — is absolutely essential to a self-governing nation.”

John Carroll embodied journalism’s highest values. Emulating him would be both a fitting legacy and a fine way to preserve them.

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Upon Reflection: Supporting journalists serving local communities of color

Communities of color have historically been underserved by the news business, and the loss of journalism jobs and outlets nationwide has exacerbated this neglect. Then came the pandemic, with its disproportionate impact on Black and brown people throughout the United States, and the accompanying “infodemic” of misinformation.

photo of maritza felix

Photo credit: Daniel Robles

In early 2020, Maritza Félix saw this neglect — and the resulting lack of trustworthy information in these communities — as an opportunity to fill a need. The 38-year-old freelance journalist and self-described “WhatsApp queen” decided to use that social media platform to connect people in Arizona and Sonora, Mexico, with a Spanish-language service that would combat harmful misinformation and provide practical, credible “news you can use.”

Conecta Arizona has succeeded beyond her wildest dreams. She has engaged 50 experts on health, immigration, personal finances, and other topics to provide guidance to the 257 participants in her WhatsApp group (the maximum size of a WhatsApp group is 256, plus an administrator). She has done 265 online “horas del cafecito” (coffee hours), and is writing a weekly column for Prensa Arizona, the state’s largest Spanish-language newspaper. On Feb. 4, she started a weekly program, La Hora del Cafecito en la Radio, broadcast on a Phoenix radio station and online.

“We are building a model to strengthen local journalism that inspires others to do the same in their communities,” she wrote in a May 11 post on Medium, adding: “I didn’t want to change the world, but I did want to save it from a pandemic of misinformation.”

Félix is one of 11 journalists who last week completed their eight-month John S. Knight Community Impact Fellowships, based at Stanford University but conducted remotely. Spurred by both pandemic-imposed restrictions on residential sessions and a heightened sense of urgency about the lack of diversity in newsrooms, the Community Impact Fellowship program was created last year to nurture resilient leaders, like Félix, who serve communities of color with early-stage journalism initiatives. These initiatives are seedlings of new life amid the withering nationwide losses in local journalism.

(Full disclosure: The John S. and James L. Knight Foundation, which funds the JSK Fellowships, is one of the News Literacy Project’s largest donors.)

On the final day of the program, I spoke with Félix and another JSK fellow, Candice Fortman, the executive director of Outlier Media. It provides Detroit residents with information about public services and other needs via text and collaborates with local partners on news reporting. I was struck by the impact that Félix and Fortman and their service-oriented models are having on often-overlooked communities. I was also impressed by the JSK Fellowships’ strategic pivot to reframe its program for mid-career journalists, founded in 1966, as Community Impact Fellowships.

The pandemic presented an opportunity to focus on individuals who were “doing journalism for the community and in the community,” Dawn Garcia, the veteran JSK Fellowship director, told me. The need to deliver the program remotely allowed participants to continue to provide essential services locally while using Zoom to join the fellowship’s workshops and its coaching, brainstorming and networking sessions.

For Félix, the fellowship provided funding to help her sustain her experiment — and something far less tangible, but just as vital.

Since arriving in the United States from her native Mexico 15 years ago, she has become an acclaimed journalist: In 2012 and 2013, the Phoenix New Times named her the best Spanish-language journalist in Arizona, and she won five Emmy Awards during three years as a writer and producer at Telemundo. Still, she said, being selected for the JSK Fellowship was deeply validating.

“They bet on a Latina, an immigrant with red lipstick, a hand-embroidered Mexican blouse, and a strong accent,” she wrote on Medium. “It was as if I had been a seed and thrown into fertile ground … and I flourished.”

Indeed. “In one year,” she wrote, “we have answered 1,214 questions from members of our community, plus the 511 we answered during the intense election coverage in 2020.” In addition, she continued, “we have debunked 262 conspiracy theories, myths, and fake news from social media.”

Félix has just started a newsletter and has plans for a website. She aspires to be able to pay Spanish-speaking journalists for stories, she said — but “first, I need to pay myself.” And she hopes that she will be able to develop a sustainable business model that does not rely entirely on philanthropy.

Outlier Media is creating just such a model.

It was founded by Sarah Alvarez, a former public radio reporter and producer who developed the concept as a JSK fellow in 2016. Outlier, a nonprofit, creates beats for its five-person staff based on the stated needs of its low-wealth community. When the pandemic hit, Fortman said, those needs included responses to food insecurity and child-care concerns, along with actionable information about COVID-19.

In addition to texting information directly to residents in both English and Spanish, Outlier’s reporters work collaboratively with many of the newsrooms in the city on watchdog and investigative reporting. One reporter, shared with the Detroit Free Press, translates Outlier’s texts into Arabic. (The Detroit area is home to one of the country’s largest Arab American communities.)

Outlier was bolstered this year by a three-year, $950,000 grant from the American Journalism Project, which supports new models in local nonprofit journalism. Fortman said the funds would be used to help increase and diversify revenue through such sources as consulting, sponsorships, corporate gifts, events and merchandising.

“We are a blank canvas on which to build our model: a new way for newsrooms to build relationships with communities and not on the backs of communities,” she wrote in a Dec. 2 Medium post.

Fortman told me that her biggest takeaway from the JSK Fellowship is her realization that “collaboration is likely the best route forward for most of us.” This may include partnering with other outlets to share the cost of development, information technology and other specialized services.

What else will it take for innovative outlets like Outlier Media and Conecta Arizona to succeed?

It starts with listening to the community — first to determine its needs and then to figure out how best to meet them through a two-way conversation. It requires using technology in creative and sometimes experimental ways. A sound business model and diverse revenue sources are critical for long-term sustainability.

Above all, it means nurturing committed journalists-turned-social entrepreneurs like Félix, Alvarez and Fortman, and investing in their vision.

“I took a step back in my journalism and realized why I started in the first place: to serve the community, to serve my people,” Félix told me. “I don’t need to be working with a big production company. Sometimes you can make a difference with very small things, like we’re doing.”

We should all root for these initiatives to succeed with impactful and sustainable models that others can emulate. If they do, they can help rebuild local news, restore trust in journalism and reach diverse communities that have long felt ignored. That would be no small thing.

Correction: An earlier version of this post stated Maritza Felix’s age as 34. She is 38.

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Upon Reflection: The First Amendment and the Need for Vigilance

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

Protesters demonstrating against the death of George Floyd while being restrained by Minneapolis police

Protesters demonstrating against the death of George Floyd while being restrained by Minneapolis police are arrested in New York City on May 30, 2020. Shutterstock / Steve Sanchez Photos

“Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech.”

— Benjamin Franklin

The tumultuous events of the past year have highlighted the First Amendment’s vital role as a pillar of American democracy. They have also underscored the need for vigilance in defending it.

Journalists’ coverage of these events — the pandemic, the nationwide protests denouncing police killings of Black Americans and supporting racial justice, and the bitterly contested presidential election and its aftermath — have put renewed focus on the protection of freedom of the press.

Attacks by law enforcement on protesters and journalists have brought to prominence two other First Amendment protections: freedom of speech and the right to peaceably assemble. Freedom of speech is also at the center of ongoing debates over controversial speakers on college campuses and the role of social media companies in limiting or blocking hate speech and disinformation on their platforms.

Now, the initial amendment to the U.S. Constitution is being tested on multiple fronts:

  • In the last year, Republican legislators in 34 states have introduced or passed legislation that would place greater restrictions on the right to lawfully assemble. Bills in Oklahoma and Iowa would grant immunity to drivers whose vehicles hit and injure protesters on public streets.
  • On April 28, the U.S. Supreme Court heard a case involving a high school cheerleader whose profanity-laced post on Snapchat is now a test of whether First Amendment protections of freedom of speech for students extend to their actions away from school grounds.
  • On April 29, the Reporters Committee for Freedom of the Press and 91 media organizations urgedS. Attorney General Merrick Garland to investigate law enforcement’s treatment of journalists as part of the Justice Department’s civil rights probes into police departments in Minneapolis and Louisville. In both cities, reporters were arrested (and, in Minneapolis, assaulted) while lawfully covering protests over the deaths of George Floyd and Breonna Taylor.
  • Also on April 29, a coalition of advocacy groups called on President Joe Biden to create a national task force “to identify steps that the federal government can take to combat disinformation while safeguarding freedom of expression.” 

Because of these and other factors, understanding the First Amendment’s role in protecting key freedoms is now especially important.

“Expression by speakers across the ideological spectrum is facing actual or threatened suppression by not only government officials, but also other powerful societal forces, from tech giants to social media mobs,” Nadine Strossen, an expert on constitutional law and a former president of the American Civil Liberties Union, told me. “No matter who we are, no matter what we believe, we all have a stake in ensuring meaningful free speech for everyone.”

This starts with knowing the rights and freedoms that the amendment protects. A 2019 survey (PDF) by the Freedom Forum Institute found that only 1% of Americans could name all five: freedom of speech, freedom of the press, freedom of religion, the right to peaceably assemble  and the right to petition the government for a redress of grievances. More than a quarter (29%) could not name a single one. Asked about the First Amendment’s language at her Supreme Court confirmation hearing last year, even Amy Coney Barrett — nominated to fill the seat long held by Ruth Bader Ginsburg — was unable to cite the right to petition the government.

It extends to knowing what the amendment covers — and what it does not.

The First Amendment is frequently invoked in discussions of online speech. While it states that Congress “shall make no law” that infringes on the protections it cites, it says nothing about private companies, such as Facebook or Twitter, curating content on their platforms and restricting speech that they deem harmful.

As a result, support for it should never be taken for granted.

“The future of the First Amendment seems uncertain. So does the underlying reality of public opinion in this area and its trajectory moving forward.” That was the conclusion of High School Student Views of the First Amendment (PDF), a 2019 report commissioned by the John S. and James L. Knight Foundation that summarized the findings of seven national surveys of U.S. high school students from 2004 to 2018. A Knight survey of college students, published in 2020, found that “students today are less inclined than their recent predecessors to view First Amendment freedoms as secure in society.”

Why? Here’s one reason: Court decisions that are often most the important — for example, whether displaying a swastika is a form of free speech or whether speakers should be permitted to share offensive views on college campuses — may be challenging for many to understand.

This makes it imperative that the First Amendment be taught in schools as the bedrock of the country’s commitment to individual rights and responsibilities and a core part of civics education.

As Strossen told me, “The only secure protection for free speech is a public that understands its importance and therefore defends it.”

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Upon Reflection: Spotlight a special resonance

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.


Photo Credit: Spotlight, Participant Media/Open Road Films, 2015

The upcoming Academy Awards ceremony on Sunday offers an opportune moment to reflect on my favorite film about journalism: Spotlight, which won the best picture Oscar in 2016.

The movie — whose title comes from the name of The Boston Globe’s investigative team — depicts how reporters and editors at the paper uncovered decades of sexual abuse by local Roman Catholic priests and the Boston Archdiocese’s role in covering it up.

More than five years after its release, it continues to resonate with me for deeply personal reasons. I spent most of my 29 years as a newspaper reporter doing the kind of dogged, challenging and impactful investigative work that Spotlight captures with such painstaking authenticity. This gave me a particular appreciation for the lengths to which the filmmakers went to get it so right — and how they were able to make such an engrossing and entertaining movie in the process.

Moreover, it brought attention to journalism’s watchdog role — holding the powerful accountable — and the importance of a local newspaper to its community at a time when journalism was increasingly under fire and many local publications were failing. It portrayed the reporters and editors as heroic, though fallible, and reflected the essential role of principled sources and courageous victims to bring vital, if excruciatingly painful, truths to light.

In addition, I have a unique connection to this movie: Marty Baron (powerfully portrayed by Liev Schreiber), who set the investigation in motion on his first day as the Globe’s top editor and oversaw it with steely determination, is a friend and former colleague. For months, I shared in his excitement as he told me about the film’s production and launch.

I first saw Spotlight in 2015 at an investigative journalism film festival that featured a discussion with Baron, some of his former Globe colleagues, director Tom McCarthy and McCarthy’s co-screenwriter, Josh Singer. I sat between two longtime friends — Chuck Lewis, the founder of the Center for Public Integrity and the executive editor of American University’s Investigative Reporting Workshop, and James Grimaldi, an investigative reporter at The Wall Street Journal and a two-time Pulitzer Prize winner.

Throughout the screening, the three of us shared chuckles of recognition — when reporter Michael Rezendes (Mark Ruffalo) first makes his edgy inquisitiveness felt; as Sacha Pfeiffer (Rachel McAdams) and her colleague traipse from door to door in Boston’s blue-collar neighborhoods in search of victims who will share their stories; and as the Spotlight team members scour yellowing clips in the newspaper’s library (the morgue, in newsroom parlance) and pore over records on microfilm.

During the panel discussion and in conversations at a reception following the screening, I was struck both by McCarthy’s and Singer’s abiding belief in the power of journalism and by their own relentless reporting to uncover the story behind the story.

This included a half-dozen trips to Boston to interview not just the Globe journalists, but also the attorneys and sources who contributed to the paper’s investigation. Before Baron left Boston to begin his brilliant eight-year tenure as executive editor of The Washington Post in 2013, Singer sought him out yet again.

“I have nothing more to tell you,” Baron told him. “I’m tapped out.”

Most impressively, it was the screenwriters who unearthed a 1993 newspaper report that is the linchpin for one of the film’s most compelling scenes.

In the movie, an attorney for multiple victims of sexual abuse tells members of the Spotlight team that he had informed the paper nearly a decade earlier about accusations against 20 priests in the Boston Archdiocese. He said the paper buried the story in the Metro section and never followed up. Pfeiffer later finds the story and shares it with the head of the Spotlight team, Walter “Robby” Robinson (Michael Keaton), leading the journalists to reflect on their own culpability in not previously unearthing the Archdiocese’s pervasive pattern of simply transferring accused priests to a new parish.

In reality, McCarthy and Singer were the ones who found that story, tucked in the Globe’s clip files, after talking to the attorney, Roderick MacLeish Jr. They presented it to Robinson, who had been Metro editor when it was published. “He was stunned,” Baron recalled in a 2016 event at American University. “He didn’t remember the story.”

There is another reason that Spotlight remains special to me.

In 2003, as the Globe continued to publish reports revealing the vastly greater scope of abuse by priests (the film covers the reporters’ actions leading up to the paper’s initial story in January 2002, with some dramatic license), a colleague and I at the Los Angeles Times were investigating another long-untold story involving another highly respected institution.

Through hundreds of interviews and thousands of pages of documents obtained under the Freedom of Information Act, Kevin Sack and I documented how the Marine Corps’ Harrier jump jet, which can take off and land vertically, had been, for decades, the most dangerous plane in the U.S. military for noncombat accidents. Crashes destroyed more than a third of the fleet, and 45 pilots, including some of the Marines’ finest, were killed.

We tracked down survivors of all 45 pilots, interviewing widows, fathers, mothers, brothers and sisters and creating a virtual memorial wall to honor those who paid the ultimate price in a plane that pilots called “the widow-maker.” As our four-part series, “The Vertical Vision,” revealed, this was the first of three aircraft for which the Marines would pay an enormous price in blood and treasure with minimal distinctive benefit in combat.

On May 29, 2003, Sack, our editors and I were deeply honored to join Baron and the Spotlight team and the other winners of that year’s Pulitzer Prizes at an awards lunch at Columbia University in New York City. The Spotlight team won the Public Service prize; ours was for National Reporting.

Nearly 13 years later, I found myself rooting for McCarthy and Singer — and, by extension, Baron and the Globe team — as I watched the Academy Awards. It was thrilling to see the presentations begin with McCarthy and Singer honored for best screenplay and culminate with Spotlight’s award for best picture.

In accepting the screenwriting award, McCarthy, as usual, found just the right words.

“We made this film for all the journalists who have and continue to hold the powerful accountable,” he said. “And for the survivors whose courage and will to overcome is really an inspiration to all.”

Alan C. Miller is the founder and CEO of the News Literacy Project. He was a reporter for the Los Angeles Times for 21 years. Marty Baron worked at the paper for 17 years.

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Upon Reflection: The 19th* a nonprofit news startup made for the moment

I first met Emily Ramshaw at a dinner in Austin, Texas, in November 2019. She had just left The Texas Tribune, where she was its highly respected editor-in-chief, to take a giant leap of faith.

She was about to launch a nonprofit online news organization devoted to covering politics and policy through a gender lens, with a particular focus on women from historically marginalized communities — a perspective that she believed was sorely missing in American journalism.

We made plans to meet again in Austin in March, during South by Southwest, but as pandemic-driven lockdowns were imposed across the nation, the festival was canceled. Ramshaw and her colleagues, who had released details about their new newsroom at the end of January, saw their fundraising plummet and their ambitious plans jeopardized by the uncertainty suddenly gripping the world.

“We were in dire straits,” Ramshaw recalled when we spoke last week. “If a news organization launches in a pandemic, does anybody notice?”

She, co-founder Amanda Zamora and their team considered postponing operations for a year, but decided that the pandemic was going to disproportionately affect the very communities they wanted to focus on. With a fresh infusion of cash from two major funders as “a security blanket,” Ramshaw said, “we went for it. And thank God we did.”

In the past year, The 19th* has rocketed onto the national stage. In the process, it has tapped into the zeitgeist in a way that Ramshaw and Zamora could have neither planned nor foreseen.

(The name comes from the 19th Amendment to the U.S. Constitution, which granted women the right to vote a century ago; the asterisk, the news organization’s website explains, “is a visible reminder of those who have been omitted from our democracy.”)

As more than 2,000 local newspapers in the United States have closed in the past 15 years and many others have trimmed their staffs, nonprofit newsrooms like The Texas Tribune and The 19th* have emerged as new journalistic models. While they have by no means filled this critical void, they do provide valuable coverage of specific cities, regions and interests.

The 19th*’s initial year was more eventful than most. As issues and opportunities arose, it broke ground and broke news.

On May 11, two weeks before George Floyd’s death led to massive protests for racial justice, it was the first national news outlet to write about the fatal shooting of Breonna Taylor by Louisville, Kentucky, police, elevating both the incident and the news organization. This report (which also appeared in The Washington Post, a news partner) was, Ramshaw said, “a breakout moment for us.”

On Aug. 3, its examination of the disproportionate impact of the pandemic on women — “America’s first female recession” — was published on the front page of USA Today. The next week, editor-at-large Errin Haines, the author of the Breonna Taylor piece, landed the first interview with Sen. Kamala Harris after Harris was selected by Joe Biden as the Democrats’ vice presidential candidate — the first African American and Asian American woman to hold that position.

Then there were the opportunities, Ramshaw said, “to make lemonade out of lemons.”

A formal launch event planned at the Museum of the American Revolution in Philadelphia in August was scrapped because of pandemic restrictions. Instead, it became a five-day “virtual summit” featuring, among others, Hillary Clinton, Stacey Abrams, Melinda Gates and Meghan, the Duchess of Sussex, along with performances by the New York Philharmonic, Meryl Streep, Zoë Saldaña and The Go-Go’s, the pioneering all-woman band.

“Suddenly, we didn’t have 500 people in a museum ballroom,” Ramshaw said.  “We had about 200,000 people tuning in” worldwide.

This higher profile, combined with timely journalism and an expanded and talented staff, has paid dividends. After raising $6.67 million in 2020, Ramshaw and her team were able to increase their budget by 50% this year. Four-fifths of that fundraising total came from foundation and individual gifts; the balance was nearly evenly divided between corporate underwriting of events and membership subscriptions. Most impressively, they exceeded their first-year goal of 1,000 paying members nearly tenfold, at rates starting at $5 a year. (Full disclosure: I was one of them.)

The 19th* is also producing a steady stream of quality journalism and making it widely available. It has gone from publishing once weekly to daily or close to it, and averages 12 to 15 stories a week. Its journalism is free to consumers and free for other outlets to republish; it has partnered with the USA Today Network, which includes more than 260 daily news platforms, Univision, which is translating and distributing its reporting in Spanish. Other news organizations can pick up pieces from The 19th*’s site.

“It’s just been the most magical year, probably under the most difficult circumstances imaginable,” Ramshaw said. She hasn’t even met most of her 26-member team in person, she said — not to mention missing the camaraderie and collaboration of working together in a newsroom.

Meanwhile, The 19th* continues to evolve. Ramshaw pointed to the decision at the start of this year to include the LGBTQ+ community in its mission. “One thing we learned in our inaugural year is that women aren’t the only people marginalized based on their gender,” she said.

She and her colleagues also revised the organization’s values statement by dropping the word “nonpartisan” as an aspirational standard and replacing it with “independent.”

“The aim was to say we think the term ‘nonpartisan,’ in many ways, has been co-opted to mean bothsidesism or equal time,” Ramshaw said. “We want to be absolutely clear that we emphasize the veracity of facts and truths. Our storytelling is rooted in evidence and science and fact. And we won’t be uncomfortable in calling truth ‘truth’ and lies ‘lies.’”

The 19th* may be a hard act to follow, but its breakout success still offers lessons for others in the nonprofit journalism space:

  • Start with a clear vision and sense of mission.
  • Set high standards for the journalism, including independence and a commitment to fact-based storytelling.
  • Enroll established partners that will share and amplify your work.
  • Create diverse revenue streams and, ideally, enlist deep-pocketed donors who can step up in a pinch.

And, when the world seems to turn upside down, find a way to make lemonade out of lemons.

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Upon Reflection: How I became a ‘pinhead’ a news literacy lesson

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

The PBS NewsHour segment on the News Literacy Project had just aired.

“How was it?” my colleague asked me.

“Great for us,” I responded. “But I think PBS is going to have a problem with Fox.”

Little did I know that what was about to unfold would be a high-profile news literacy lesson itself.

On Dec. 13, 2011, the NewsHour aired a nearly seven-minute report on NLP, by senior correspondent Jeffrey Brown, that included an interview with me.

In one of the soundbites, I said that “in this hyperlinked information age … there is so much potential here for misinformation, for propaganda, for spin, all of the myriad sources of information out there.”

As I uttered the words “myriad sources of information out there,” a two-second visual illustration (“cover,” in broadcast parlance) appeared on screen — a screenshot of Bill O’Reilly of Fox News, an outspoken conservative and the host of The O’Reilly Factor, the most popular cable news program in the country. The NewsHour producers could easily have juxtaposed O’Reilly’s picture with a balancing shot of a left-leaning MSNBC host — but, for whatever reason, they didn’t.

Sure enough, my phone rang the next day. It was Juliet Huddy, a Fox News correspondent. She said O’Reilly was furious that PBS had attacked him, and she wanted me to comment.

After consulting NLP board members, I declined and suggested that Huddy seek comment from PBS, since its program had produced the piece. I also declined to respond to a far more insistent message left on my voicemail later that afternoon.

That evening, throughout his hour-long show, O’Reilly urged viewers to stay tuned to see how PBS had “attacked” The O’Reilly Factor.

His piece opened with my soundbite. O’Reilly responded in high dudgeon.

“Are you kidding me? Are you kidding me?” he said. “PBS showing my picture when talking about propaganda and misinformation? Good grief. Where can I sue?”

He then brought on Huddy. She described NLP and said it has “a great message.” She added that I had told her, “Look, I wasn’t involved in the editing,” and had referred her to PBS. She said she also spoke to the NewsHour producers.

“They didn’t apologize, right?” O’Reilly said, referring to me, the NewsHour producers and PBS. “OK, so now I’m going to hunt them down.”

Then he singled me out with a favorite pejorative, a term he reserved for “those who are doing awful, dumb, or evil things.”

“I don’t believe this pinhead for a moment who says he didn’t see the product before it went on,” he said as my photo was displayed on the screen. “Everything that goes on a national — you watch it before it goes on. All right? If your name is attached, you watch it.”

In fact, as O’Reilly surely knew, the subjects of television news reports do not usually see the piece in advance and, as Huddy sought to convey on my behalf (albeit unsuccessfully), I hadn’t, either.

I quickly discovered which friends and family members were fans of The O’Reilly Factor.

As soon as the show ended, my phone rang. It was a long-time friend. His first words: “Alan, you pinhead!”

Then my mother called. Her brother, my Uncle Melvin, had called her to ask if I was in trouble. “Bill O’Reilly is mad at Alan,” he told her.

I thought I might also hear from Huddy. Instead, two days later, I got a call from  Michael Getler, the ombudsman (public editor) for PBS.

He asked if I had seen the NewsHour segment before it aired. When I said I hadn’t, he told me that he was writing a piece criticizing the program for its handling of O’Reilly’s photo and that the NewsHour was going to apologize to O’Reilly.

In the item that Getler posted that afternoon, he quoted Anne Bell, a NewsHour spokeswoman, saying that the segment about NLP included “several examples of a wide range of news outlets,” including Fox News, MSNBC and the BBC. “At no point,” Bell told Getler, “does the NewsHour pass judgment on the quality of any outlet shown.”

But, Getler wrote, “unless you were a cryptographer with laser vision, the only recognizable image was that of O’Reilly.”

“Miller, who had nothing to do with the editing or what was chosen to illustrate it, and Brown are both excellent and highly respected journalists,” Getler added. “But the picture of O’Reilly used by segment producers distracted from the otherwise excellent content.”

Ultimately, Getler wrote, he was told since O’Reilly was “the only visibly recognizable newsperson in the sequence,’’ the NewsHour apologized for the “unintended implication” that O’Reilly engages in “spin.”

Imagine.

This saga offers two compelling news literacy lessons. The first: Journalists must always be mindful and fair with even something as seemingly minor as a two-second visual. The second: PBS’s appointment of an ombudsman with the independence to criticize its programming (and prompt an apology) affirms its accountability to its editorial standards and practices.

On his Dec. 19 show, O’Reilly gleefully announced that PBS had apologized to him. “We accept PBS’s apology,” he said.

I am still waiting for mine from him.

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Upon Reflection: Fighting the good fight to ensure that facts cannot be ignored

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

Ninety years before the jaw-dropping notion of “alternative facts” made its debut on the North Lawn of the White House at the dawn of Donald Trump’s presidency, the British author Aldous Huxley wrote, “Facts do not cease to exist because they are ignored.”

Increasingly, that lesson is lost on far too many Americans. Facts often struggle to be read, seen and heard in a tsunami of misinformation, conspiracy theories and hoaxes. We all need to do our part to keep them front and center.

Among those on the front line of this battle — one that is essential for survival of democracy — are the fact-checkers.

At their best, these dogged practitioners are independent, nonpartisan and scrupulous in their work. They do not ask the public to merely trust their judgment; they are transparent with their sources and the reasons for their ratings. They disclose their funders. They have ethics codes. And when they themselves make a mistake, they acknowledge and correct it.

“We believe nonpartisan and transparent fact-checking can be a powerful instrument of accountability journalism,” states the Code of Principles of the International Fact-Checking Network, based at the Poynter Institute. “Conversely, unsourced or biased fact-checking can increase distrust in the media and experts while polluting public understanding.”

That’s why it’s important for everyone to know the most relevant sources to turn to when looking to check if the latest viral rumor is true, misleading, false or fabricated.

This list, presented in alphabetical order, is not intended to be exhaustive — and for fact-checkers reading this, I ask your forgiveness if you are doing good work and are not included here. I hope this will prove helpful to others who want to know what to trust and to everyone who is committed to giving facts a fighting chance.

  • AFP Fact Check. This global fact-checking organization employs journalists and editors around the world to debunk misinformation and other harmful content. Other reputable international sites include Africa Check and Full Fact.
  • The Associated Press, The Washington Post, CNN, Reuters, and USA Today. These major news organizations provide timely fact-checking, using a variety of formats. The AP’s Not Real News rundown provides a “look at what didn’t happen this week.” The Washington Post’s Fact Checker uses Pinocchios to rate political and other claims (“mostly true” gets one; “whoppers” earn four). CNN’s Daniel Dale gained renown for his rapid-fire fact checks of presidential debates and other live events. Reuters’ Fact Check unit investigates videos and claims on social media. USA Today has its own Fact Check site.
  • BuzzFeed News’ Jane Lytvynenko and Craig Silverman. A well-known fact-checker and debunker, Lytvynenko posts real-time threads on Twitter analyzing false claims and rumors in breaking news situations. Silverman is an award-winning editor and analyst in the misinformation world. He edits the Verification Handbook, a valuable fact-checking resource.
  • FactCheck.org. A self-described “consumer advocate” for voters, this site is one of the most prolific in tackling social media viral rumors and hoaxes. It also monitors the accuracy of political statements and information. It is a project of the University of Pennsylvania’s Annenberg Public Policy Center.
  • FactStream. This mobile app created by the Duke Reporters’ Lab provides summaries from a group of major fact-checking organizations and custom notifications for new fact checks and ratings. This is a good way to connect to corrective, credible information from a single site.
  • First Draft. This verification nonprofit focuses on research and training to fight online misinformation and disinformation. Co-founder Claire Wardle is a well-known expert in this field.
  • Lead Stories. This site detects trending stories that are fake or hoaxes and seeks to quickly debunk them. It says it has been fact-checking “at the speed of likes since 2015.”
  • PolitiFact. This prominent fact-checking site rates the accuracy of claims by politicians and policymakers. It is best known for its Truth-O-Meter rating (and its extreme “Pants on Fire” designation). Its coverage of the 2008 presidential campaign earned it the Pulitzer Prize for National Reporting.
  • Snopes.com. This site got its start debunking urban legends and other rumors in 1994. It describes itself as the oldest and largest online fact-checking site.
  • TruthOrFiction.com. This site is designed to help internet users quickly and easily debunk widely circulating hoaxes, rumors and other misinformation. It does fewer posts than others on this list, and its fact checks are often a little deeper and more analytical.

Finally, I would be remiss if I failed to mention a fact-checker with a narrower lens: HoaxEye (Janne Ahlberg), whose Twitter feed focuses on images that have been manipulated or are taken out of context. People frequently “tag” @hoaxeye in comments under tweets that contain dubious or too-good-to-be-true photos and video. As HoaxEye notes in its metadata, “A fake image is worth zero words.”

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Upon Reflection: Students’ enduring rights to freedoms of speech and the press


Mary Beth Tinker addresses an audience of students at The E.W. Scripps School of Journalism at Ohio University in 2014.
Photo by Eli Hiller / Flickr.com / CC BY-SA 2.0

Mary Beth Tinker was only 16 years old when, in 1969, her name became synonymous with freedom of speech for students.

I also was a teenager when I had my initial encounters with freedom of the press and freedom of speech. They were nowhere near as consequential for the country, but they certainly left a lasting impression on me.

Decades later, students still have to fight these battles. And since tomorrow is Student Press Freedom Day, it’s an appropriate time to reflect on these experiences, both Tinker’s and mine.

The full piece is published at Poynter.org.

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Upon Reflection: We need news literacy education to bolster democracy

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

We live in what is often called the Information Age. We have a world of knowledge available to us, literally at our fingertips. This should be a Golden Age of Knowing.

Yet, as this week’s impeachment trial reflects, America now faces an epistemological crisis. And the stakes could not be higher.

Millions of Americans believe that November’s presidential election results did not represent the will of the people. Millions also believe that vaccines are unsafe amid a global pandemic, and that a cabal of Satan-worshipping pedophiles (who include prominent Democratic politicians) is secretly running the country.

How did we get here? And, more important, what can be done to reinforce reality-based thinking before conspiratorial thinking opens the door to tyranny?

A decline in trust of institutions, including the media; hyperpartisanship and tribalism; and the spread of divisiveness and extremism on social media platforms have all contributed to this existential challenge. At the same time, the country’s fractured civic society reflects an educational failure — one that has been some time in the making.

“As the information system has become increasingly complex, competing demands and fiscal constraints on the education system have reduced the emphasis on civic education, media literacy and critical thinking,” the RAND Corporation’s Jennifer Kavanagh and Michael D. Rich noted in their 2018 report Truth Decay: An Initial Exploration of the Diminishing Role of Facts and Analysis in American Public Life.

I founded the News Literacy Project 13 years ago to help teach the next generation to recognize the difference between fact and fiction and to understand the role of the First Amendment and a free press in a democracy. I chose to focus on reaching teens as they form the reading, viewing and listening habits that will last a lifetime.

In the last dozen years, I have seen — and, more important, educators have seen — that teaching news literacy empowers young people to question what they are reading, watching and hearing; seek credible information; be more mindful about what they share; elevate reason over emotion, and gain a greater sense of civic engagement. This is evident in anecdotal experience as well as evaluation surveys.

In assessment results of students (primarily middle school and high school) who completed one or more lessons in our Checkology® virtual classroom during the 2019-20 school year, we saw substantial gains in the percentages who could:

  • Identify the standards or rules for news organizations and journalists to follow when reporting the news.
  • Express greater confidence that they could recognize pieces of online content as false.
  • Understand the watchdog role of a free press.
  • Appreciate the role and importance of the First Amendment in our democracy.

Students have told us for years what it means for them to learn how to navigate their way through what has become a daily deluge of news, opinion, entertainment, advertising, opinion, propaganda, raw information and even flat-out lies.

“I was just overwhelmed by how much information there was,” said Kristen Locker, who received her news literacy instruction at Florida Gulf Coast University in Fort Myers. “Checkology taught me for the first time how to sort through all this information. That kind of blew open the doors for me.”

Sophia Fiallo, a student at the Young Women’s Leadership School of Astoria in New York City, said that before her news literacy training, she was “vulnerable to the spread of fake news” — but “thanks to Checkology, I’ve learned how to tell fact from fiction.”

Teachers also say that this skill is transformative for their students and their classrooms.

Nicole Finnesand, a middle school teacher in Colton, South Dakota, said that Checkology enabled her students, for the first time, to have civil discussions — ones that are not based on polarized opinions or on “arguments” published in The Onion, a satire site. “We get to use our class as a space to discuss ‘Well, what are the two sides? And how do we know what’s real and what’s not real?’”

Tracey Burger, a high school English teacher in Miami, said her students went from telling her that the Earth is flat to asking each other for verification of the information they share. Moreover, she added, they now “understand that theirs isn’t the only way to think.”

Suzanne, an English teacher in Connecticut whose students used Checkology prior to the Jan. 6 assault on the U.S. Capitol, said that because of what they learned, “we were able for the first time in five years of teaching to have a good conversation about current events in my room.” In her response to a recent survey, she described the discussion as “REALLY AMAZING as usually we avoid hot-button issues since they are more divisive, but news literacy takes all of that out and really just focused it in on things we can all agree on.” (Suzanne asked that her last name not be used because of her district’s policy on educator interviews.)

Here is the bottom line: Every state must adopt standards that include civics or media literacy courses, with lessons on determining whether what we are reading, watching and hearing is worthy of our trust. This essential life skill can help prevent our young people from becoming locked in echo chambers or lured down rabbit holes by online extremism.

Bradley Bethel, an English teacher in Graham, North Carolina, said his — and his students’ — experience with Checkology has reinforced the critical importance of this knowledge.

“Equipped with the language to discuss the news and current events analytically, my students now rely less on their emotions, more on reason and evidence,” he said. “They have developed a shared set of norms for determining truth. If our students can bring that shared set of norms to our society more broadly, we might have a chance at renewing civility.”

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Upon Reflection: 13 lessons from our first 13 years

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. Columns are posted at 10 a.m. ET every other Thursday.

On Feb. 2, it will be exactly 13 years since I founded the News Literacy Project and helped launch the field of news literacy. Today, NLP is the nation’s leading provider of this vital critical-thinking skill. Our Checkology® virtual classroom has been used by educators throughout the United States and in scores of countries around the world.

This school year alone, we have reached more than 7,600 educators who teach more than 570,000 students. In addition to Checkology, they connect to us by subscribing to The Sift®, our weekly newsletter for educators, and by attending NewsLitCamp® and other professional development programs. We have also expanded our offerings to the general public, including a mobile app, Informable®; a podcast, Is That a Fact?; a weekly newsletter, Get Smart About News; and a specially designed version of Checkology. This week, we are partnering with The E.W. Scripps Co. on the second annual National News Literacy Week.

I started NLP after a 29-year career as a newspaper reporter. My learning curve was steep, and the lessons were hard-earned. Here are 13 — one for each year — that are most salient.

Be mission-driven: In founding NLP, I was inspired to address a growing societal challenge that I initially recognized through the experiences of my sixth-grade daughter and her classmates. I envisioned that journalists and the standards of quality journalism could be marshaled to tackle this problem. This passion sustained me through waves of uncertainty, skepticism and unanticipated challenges.

Don’t let the doubters deter you: How can you possibly teach students to know what news and other information to trust? How will you scale this? How will you sustain it? You will never get into schools! I heard a lot of this during the early years, when I constantly had to explain what news literacy was and why it mattered. I believed that funders and educators would ultimately see this skill as essential and that we would find a way to scale it through technology.

“Report the hell out of it”: That was the admonition of my first program officer, and I took it to heart, drawing on my years as an investigative journalist. During NLP’s first year, I spoke to more than 200 nonprofit leaders, educators, journalists, academicians and prospective board members and funders. They helped provide the road map that led to the creation of NLP’s initial team and curriculum.

Make educators your partners: My early hires were all educators. They included Bob Jervis, a sage social studies supervisor with whom I designed our foundational classroom program, and two people who are still with NLP a decade or more later: Peter Adams, the visionary behind all our subsequent educational resources, and Darragh Worland, a gifted digital media instructor and broadcast journalist. We told our classroom educators that we wanted them to be our partners and help us make our lessons better for their students and more useful for them. “Everyone comes in here and says this,” Gillian Smith, the then-principal of Facing History High School in New York City, one of our first pilot schools, told me. “But you meant it.”

Build a model board: From the start, our board of directors included distinguished, ethical and visionary leaders in journalism, education and business. I told the staff that if we lived up to the ideals they personified, we would be fine. Among them are some of the most renowned journalists of our time: John Carroll, my former editor at the Los Angeles Times; Gwen Ifill of PBS; and Walt Mossberg, the now-retired iconic tech columnist and conference producer. (John and Gwen were both on NLP’s board when we all lost them much too soon in 2015 and 2016, respectively.)

Move fast and make things: A year to the day after NLP’s founding, we kicked off our classroom program in an exceptional middle school in Brooklyn, New York. Eight months later, we were in schools in Bethesda, Maryland (where I live), and Chicago as well as New York City. In 2012 we launched a rudimentary digital unit; four years later, we released a full-blown virtual classroom. Not everything we tried worked, but we learned from our failures and moved forward relentlessly by building on our proven successes.

Bake assessment into your DNA: Assessment is an integral part of our work. We measure changes in students’ knowledge, attitudes and behavior after they complete our lessons, and we gather feedback from teachers. We use the results to see what is working and what we need to change. In 2013, Debra Blum of The Chronicle of Philanthropy wrote (PDF) that this was a key to our survival despite launching in the deepest recession of our lifetime. She was right.

You don’t get if you don’t ask: Rarely has a day gone by in the past 13 years when I have not asked somebody for something. It is often, but not solely, for money. I have also asked candidates to serve on our board or advisory committees; journalists to volunteer to go into classrooms, lead virtual lessons or speak at events; educators to adopt our curriculum or make it available to their teachers; and news organizations to endorse our work or host day-long professional development programs. I do so knowing that I’m not asking for me; I’m asking for the mission. For those who have said yes, you have our gratitude. For those who haven’t, it’s not too late!

Hire in haste, repent at leisure: We’ve never actually hired in haste — but in our early years, our vetting was occasionally less than rigorous. In some cases, people were hired for positions that turned out not to be a good fit, or we moved them into jobs for which they were ill-suited. In such a small organization, the hires that didn’t work out were draining and distracting, and the process of letting people go was demoralizing. Fortunately, such experiences are now well in our rear-view mirror.

Never let them see you sweat: The economy cratered in September 2008, just as our website went up and before we could even get our lessons into schools. At one point, my wife and I had to lend NLP money to make payroll. Again in 2016, we faced perilous times. Nobody wants to be the last one hired or the one to invest the last dollar, so we kept this close. By 2017, we had regained our financial footing and had even broken into popular culture as an answer on Jeopardy!. Looking back, I told the board, “It’s better to be on Jeopardy! than in jeopardy!”

“If you build it, they will come”: Creating NLP was a leap of faith for me. Creating Checkology was a leap of faith for NLP. Ready to move to national scale in 2015, we raised $250,000 and contracted with Actual Size, a branding and digital design agency. The firm partnered with our staff to build a cutting-edge, highly engaging virtual classroom. Our platform of dreams is being used nationwide, with the aspiration for future exponential growth. Now, we just have to “go the distance.”

Create a circle of virtue: Perhaps nothing has been more gratifying than seeing the expansion of a diverse and ever-widening circle of those drawn to our mission: Accomplished and engaged members of our board and National Leadership Council. Talented and committed staffers. Volunteer journalists and frontline educators. Generous donors who make our work possible. High-powered partners who help us expand our reach. We are constantly seeking new participants, partners and patrons. By reading this, you have taken the first step toward joining us — and helping us ensure that the future is founded on facts.

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Upon Reflection: Media needs to get COVID-19 vaccine story right

This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller.

When it comes to reporting on the rollout of the COVID-19 vaccines, context is everything.

As millions of doses are injected into the arms of people around the world, adverse events are inevitable, even under the best of circumstances.

A small percentage of the population will have allergic reactions. Because the two vaccines now in use in the United States (from Pfizer-BioNTech and Moderna) are highly, but not completely, effective, some recipients may become infected with the virus. And some people who have been vaccinated will get sick — or even die — from unrelated, if coincidental, causes.

The media needs to be discerning about the vaccination-related events it reports, and how it does so. Above all, it must avoid sensationalizing such incidents, whether in news reports or on social media.

Read the full commentary on Poynter.org.

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Upon Reflection: Journalism’s real ‘fake news’ also reflects its accountability

Note: This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. 

On Sept. 28, 1980, during the height of the drug epidemic in the nation’s capital, The Washington Post published a heart-rending profile of “Jimmy,” an 8-year-old heroin addict. It caused a national sensation.

Police and social workers launched a massive search for the boy, whose identity the paper refused to disclose. The following April, the reporter, Janet Cooke, was awarded the Pulitzer Prize, journalism’s highest honor, for feature writing.

But her story was a lie. The boy was never found, and Cooke ultimately acknowledged that she had invented him. The Pulitzer committee withdrew the award — for the first time in the history of the prizes — and the Post published a voluminous report on its failure to catch the fabrication. Cooke resigned; her promising journalism career abruptly ended.

In the four subsequent decades, there have been other high-profile cases where journalists working for reputable news organizations made things up. They include fabulists whose names are synonymous with the cardinal sin of their craft Stephen Glass (PDF) of The New Republic, Jayson Blair of The New York Times and Jack Kelley of USA Today. More recently, NBC News’ Brian Williams was found to have embellished accounts of his derring-do as a reporter.

The consequences of these self-inflicted wounds were enormous not just for the perpetrators, but also for their news organizations. But the greatest damage was to the public’s trust in journalism. Cooke’s case, less than a decade after the Post’s triumphant Watergate reporting, first weakened that bond. The transgressions of Glass, Blair, Kelley and Williams further eroded it.

Nonetheless, as counterintuitive as it might sound, these iconic cases can, in fact, be viewed as a reason to trust journalism.

For one thing, there have been relatively few such scandals in the four decades since “Jimmy’s World” was published. For another, the news organizations took responsibility, acknowledged the damage, and published exhaustive investigations into how these lapses happened. Some of these breaches led to systemic institutional changes. And Cooke, Glass, Blair and Kelley have not worked in journalism again (we’ll return to Williams below).

Before and during his time as president, Donald Trump has insisted that critical news coverage is “fake news” and accused those who cover him of making things up, even as he has misled the public on a variety of topics — from silly ones (the size of the crowd at his inauguration) to matters with implications for public health (the severity of the COVID-19 pandemic) and for democracy itself (the outcome of last month’s presidential election).

Yes, there have been rare ethical lapses; I note a few below. But in contrast to the many purposely deceptive websites and some viral user-generated content on social media platforms — produced with no rigor, standards, accountability or transparency — quality journalists and news outlets do not make things up. Period.

To be sure, journalism is imperfect by its nature. Journalists make mistakes for a variety of reasons: the rush of deadlines, competitive pressure, sources who mislead or outright lie, honest errors. The truth often takes time to emerge. There is a reason that journalism is called “the first rough draft of history.”

Beyond the fabulists, there have been other high-profile, and even more damaging, cases, where news organizations retracted major stories that involved serious lapses in the vetting of sources and documents or deeply flawed reporting and editing. Glaring examples include CNN’s 1998 report on Operation Tailwind, charging that the U.S. military had used sarin, a deadly nerve gas, against American defectors during the Vietnam War, and a 2014 piece in Rolling Stone detailing an alleged rape at the University of Virginia.

In 2004, The New York Times produced a post-mortem of its Iraq reporting that was highly critical of its own credulous accounts of the existence of weapons of mass destruction — weapons that failed to materialize in Iraq and helped lead the U.S. into a prolonged and costly war. That same year, CBS News acknowledged that it was “a mistake” to have based a report about George W. Bush’s service in the Texas Air National Guard on memos that it could not prove were authentic.

But here, too, internal inquiries followed, and careers — including those of prominent correspondents and senior news executives — were dashed or diminished.

In addition, many news organizations, including digital-only outlets like Vox and Axios, routinely publish corrections of factual errors, down to the misspelling of a name or an erroneous date. Some have ombudsman or a readers’ representative who responds to issues of accuracy and ethics. Many journalism organizations also have ethics codes (here, for example, is the Society of Professional Journalists’). This reflects the fact that reputable news organizations have standards; when those standards are violated, corrections and consequences follow — or at least they should.

You might ask yourself this question about any source of information that you trust: When was the last time it issued a correction?

I know something about this subject after 29 years as a newspaper reporter, most of them spent in the Washington bureau of the Los Angeles Times. I participated in the meticulous reporting, editing and vetting process that my colleagues and I brought to our work. This included high-stakes investigations involving the political campaigns and administrations of Presidents Bill Clinton and George W. Bush, the U.S. Marine Corps and U-Haul. I sweated every word and every fact right up until the presses ran. My handful of corrections, most of them minor, sting to this day.

Admittedly, not all journalism transgressions and transgressors are created or treated equally.

Brian Williams shared false accounts of his reporting — both on the air and in interviews on late-night talk shows — when he was one of the most trusted names in journalism as the anchor of the NBC Nightly News. When these fabrications were disclosed in 2015, he was suspended for six months without pay. He returned to the air in September 2015 as a breaking news anchor on MSNBC; a year later, he was named the host of a newly created late-night news wrap-up on the cable network, The 11th Hour with Brian Williams a position he still holds.

Janet Cooke, the first Black woman to win a Pulitzer (before she lost it), is about to make a comeback of sorts as well: A Netflix film based on her story is in the works.

Jayson Blair, whose serial deceptions at The New York Times exposed shortcomings in internal safeguards at the paper and helped lead to the resignation of its two top editors in 2003, has had no such revival. “I still love journalism. I miss it,” he told students at Duke University in 2016. But, he added, “it just doesn’t work without the trust.”

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Upon Reflection: Combating America’s alternative realities before it is too late

Note: This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. 

Donald Trump’s presidency began with the concept of alternative facts. It is ending with a country divided by alternative realities.

In the intervening years, the fault lines in America have deepened. They are defined by demographics and geography and partisanship. But they are driven by all of the information, including news, that we consume, share and act on.

When I was a reporter, journalists would bring out the old phrase “Facts are stubborn things” as an ironic way of complaining when an inconvenient fact proved to be the undoing of what would otherwise have been a good story. Today, it is opinions that are often impervious to facts.

For many, trust in institutions, including the media, has ruptured. Facts are no longer convincing; feelings hold sway, and conspiratorial thinking has moved into the mainstream. But don’t blame Donald Trump for this. While he has exploited and accelerated this erosion of fact-based reality, it didn’t start with him.

Nor is this tendency to disregard evidence and expertise a purely partisan exercise. The anti-vaxxer movement includes many progressives; in fact, Robert F. Kennedy Jr. is one of its most prominent leaders.

Yet there is no doubt that the inclination to disregard credible sources and verifiable information in favor of unproven assertion and surreal supposition has intensified since Trump became president — aided by the right-wing media echo chamber and the cauldron of toxic misinformation on social media. Consider these three stunning developments this year alone:

  • Even as a global pandemic has resulted in almost 14 million cases of COVID-19 and more than 273,000 deaths in the United States alone, many people still believe that the disease is a hoax or has been exaggerated for nefarious purposes. A nurse in South Dakota recently told CNN that some of her patients, even as they got sicker and sicker, remained convinced that the virus was fake. Their dying words, she said, were, “This can’t be happening. It’s not real.”
  • The conspiratorial delusion known as QAnon holds that a cabal of Satan-worshipping pedophiles — including prominent celebrities and Democratic politicians — are secretly running the government and engaging in child sex trafficking, and that Donald Trump is the only person who can stop them. Polls show that a growing number of Americans are open to this dangerous apocalyptic thinking, and two QAnon supporters— Georgia Republican Marjorie Taylor Greene and Colorado Republican Lauren Boebert — will be sworn in next month as members of the U.S. House of Representatives.
  • Trump has claimed, without producing any evidence, that he won the presidential election in a landslide and that it was stolen by Joe Biden through widescale fraud. Members of the president’s legal team — including his personal lawyer, Rudy Giuliani — have floated wild and baseless conspiracy theories involving living and dead Venezuelan leaders, a Canadian company that makes electronic voting machines and a computer server in Germany. Dozens of lawsuits filed by the Trump campaign in battleground states have been dismissed; Republican officials in those states have helped oversee recounts and certify the votes. Nevertheless, a Monmouth University survey found that 77% of Trump voters — that’s 56 million Americans — believe that Biden won through fraud.

It is now nearly impossible to avoid the contagion of viral rumors and corrosive mistrust. Before the election, my daughter said she heard that voting by mail “isn’t safe.” My mother said she was skeptical that Trump had really come down with COVID-19. And after the vote, my 6-year-old granddaughter said a classmate told her, “Biden cheated to win the election.” (Lyla said she set him straight.)

It’s time to confront this rising tide before it is too late. We just endured a stress test of democracy, and the guardrails held. But if we do not work together to assure a future founded on facts, we may not be as fortunate next time.

Here are some things that we can — and must — do now:

The news media: Double down on accuracy, verification, transparency and accountability. Call out lies. Avoid false balance. Be tough but fair in covering the Biden administration. Report on Trump as a political, legal and media story, but turn off your notifications of his tweets.

Cable news networks: Dial back on the partisanship and the chatter. Rachet up the reporting.

Social media companies: Consistently and vigorously enforce your community standards against hate speech and other language that incites violence and damages public health and democracy. Boot anyone who routinely violates them off your platform. Improve your algorithms to elevate credible information.

Congress: Sensibly regulate social media companies to ensure that they comply with their standards, protect consumer privacy and do not undermine democracy.

The Biden administration: Bring back the daily press briefings. Make Biden available through periodic news conferences and interviews with a wide range of outlets. Tell the truth. Do not repeat the Obama administration’s mistake of opposing the release of public information and cracking down on government leaks. Restore America’s place in the world as a leading proponent of press freedom.

The education system: Bring back civics lessons — including, as an essential component, teaching students how to separate fact from fiction and determine what information they can trust. Incorporate media literacy and news literacy programs across multiple disciplines in middle schools and high schools nationwide.

The public: Become more mindful about what you read, watch and hear; more skeptical of what you trust; and more responsible with what you share. Consume a varied news diet, and practice good information hygiene. Push back against misinformation, and reach out empathetically to those who are spreading it.

Facts: Hold on tight. You deserve at least a fighting chance. You are too important to fail.

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Upon Reflection: ‘Kind of a miracle,’ kind of a mess and the case for election reform

Note: This column is a periodic series of personal reflections on journalism, news literacy, education and related topics by NLP’s founder and CEO, Alan C. Miller. 

Amid the chaos and controversy that has marred this post-election period, let’s take a moment to celebrate some things that went indisputably right in our recent rite of democracy:

  • During a devastating pandemic, more than 152 million Americans voted. This is a record and represents at least 64.4 percent of the voting-age population — which makes it the highest participation rate since at least 1908, when 65.4 percent of eligible voters cast ballots and Theodore Roosevelt was reelected president.
  • Despite embarrassing breakdowns and delays in various states during primaries, the process on Election Day went remarkably smoothly nationwide.
  • Fears of cyber-interference by Russia or others failed to materialize. The same was true of widespread voter harassment, voter intimidation or violence at polling places.

“This election was kind of a miracle,” Lawrence Norden, the director of the Election Reform Program at the Brennan Center for Justice, said in an interview. “We had huge turnout during a pandemic and there really weren’t the kind of problems that we had in the past.”

“Voters were the heroes,” said Marcia Johnson-Blanco, co-director of the Voting Rights Project at the Lawyers’ Committee for Civil Rights Under Law. They made good use “of all opportunities to access the ballot.”

There were other civic heroes, too: the thousands of Americans who painstakingly counted ballots, many working long hours under intense scrutiny against the backdrop of sporadic protests and an escalating pandemic.

Of course, this success has been overshadowed by the excruciating counting of enough votes in a handful of battleground states to declare Joe Biden president-elect and by Donald Trump’s unsubstantiated claims that, absent widespread voter fraud, he would have won a second term.

While Trump’s refusal to concede is extraordinary, the election process itself is playing out in constitutionally mandated ways. Votes continue to be counted, as states typically have two to three weeks after Election Day to certify their totals. Courts are hearing lawsuits filed by the Trump campaign in several states. (This year the deadline for lawsuit resolution and vote certification is Dec. 8 — six days before the Electoral College meets, as required by federal law.) Recounts, which are customary in extremely close contests, are expected in a few states, though they typically result in changes too marginal to reverse outcomes. On Nov. 10, The New York Times reported that election officials of both parties nationwide said they had seen “no evidence that fraud or other irregularities played a role in the outcome of the presidential race.”

Votes, like facts, are stubborn things.

The unfolding national civics lesson has underscored the reality that the patchwork nature of our decentralized election system causes confusion and sows the seeds for disinformation. Each state decides how, when and where voters can cast their ballots; whether technical mistakes by voters (such as forgetting to sign an envelope or submitting a signature that doesn’t match the one in the voter database) can be “cured” (or fixed); and when mail-in ballots can begin to be counted.

The most striking — and damaging — disparity involves the counting of mail-in votes. As it became clear that a record number of Americans (more than 65 million) would go this route in response to COVID-19, a number of states changed their laws to avoid long delays in determining the results by enabling “pre-canvassing” (opening and organizing ballots for processing) days, or even weeks, before Election Day. Some states permit these ballots to be counted when they are received (one is Florida, which permits counting as early as 40 days before Election Day).

As the president insisted for months, without evidence, that the growing number of mail-in ballots would invite fraud, Republican-controlled legislatures in three battleground states declined to make significant changes in their timetables for counting them. Michigan revised its law to permit counting in some jurisdictions to begin only the day before Election Day; Wisconsin and Pennsylvania refused to permit counting until Election Day itself.

Gene DiGirolamo, a Republican commissioner in Bucks County, Pennsylvania, warned in September that without pre-canvassing, “we’ll be forced to contend with a man-made disaster — one that easily could be avoided.”

Sure enough, Pennsylvania, with its crucial 20 electoral votes, experienced a tsunami of mail-in votes. Because no work on those ballots could begin until the polls closed, it wasn’t until Nov. 7 — four drama-filled days later — that the networks and The Associated Press had sufficient data to call the state for Biden. Moreover, since far more Republicans voted at the polls and far more Democrats voted by mail, Trump predictably jumped out to a wide early lead, only to see Biden close in day by day until overtaking him.

This shifting public tabulation opened the door to the perception (and claims by Trump and his allies) that something nefarious was afoot — that votes mailed before Election Day were being cast afterward, or that votes were suddenly being “found” or that a conspiracy was underway to “steal” the election. This took hold among Trump supporters even as poll watchers from both parties observed the counting and Republican officials, both state and local, in Pennsylvania, Georgia and elsewhere vouched for the integrity of the process and the validity of the outcomes.

The result was corrosive — and it threatens to undermine Biden’s legitimacy with a large segment of the electorate. A Politico/Morning Consult survey conducted Nov. 6-9 found that 70 percent of Republicans said the election was “definitely” or “probably” not free and fair, primarily due to their belief that there was widespread fraud in mail-in voting. By contrast, 90 percent of Democrats said the election was free and fair.

The Constitution’s Elections Clause, which describes the rules for elections to the Senate and the House of Representatives, allows states to set their own regulations for congressional elections but gives Congress the authority to “make or alter” those regulations as necessary.  Given the current changes in voting patterns and advances in technology, Congress may consider setting uniform national rules for processing and counting mail-in ballots, permitting early voting, setting the deadline for receiving ballots, and ensuring the ability to “cure” ballots that have technical errors. Congress could also provide funds to upgrade aging voting machines and improve the infrastructure for mail-in voting.

“Other democracies have figured out how to count all of the votes without distorting the results, frightening their voters or sowing discord,” Stephen I. Vladeck, a professor at the University of Texas School of Law, wrote in a Nov. 8 opinion column for The New York Times. “If the last week has taught us anything, it’s that the United States should do the same.”

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Upon Reflection: High stakes for calling the election

Note: This is the third in a periodic series of personal reflections on journalism, news literacy, education and related topics by  NLP’s founder and CEO Alan C. Miller. 

As Election Day nears, Democrats are haunted by the media-driven sense of inevitability that Hillary Clinton was headed to a historic victory four years ago — until she wasn’t.

Voters may also recall television networks declaring Al Gore the winner in the battleground state of Florida in 2000 — only to rescind that call hours later. The next day, the networks prematurely called George W. Bush the winner — only to see the subsequent recount of Florida ballots stretch 37 days, until it was resolved in Bush’s favor by the Supreme Court.

This year, the landscape is far more complex and combustible than it was during those two hotly contested races. This is a watershed moment for American journalism — and particularly for the networks and The Associated Press, which also calls election outcomes. The stakes for democracy are sky-high.

In the face of commercial and competitive forces, it is imperative that anchors, reporters, producers, editors and news executives exercise restraint, precision and care with any results they project and races they call, and that they are open about their process for doing so. They need to provide contextual reporting and analysis, explaining that delay does not necessarily signal dysfunction and careful counting does not automatically suggest corruption. And they must prepare the public for a more protracted — yet constitutional — process for determining the outcome of this contest.

America is now far more polarized than it was in 2016, when Donald Trump lost the popular vote but won the Electoral College. Trust in institutions, including the news media, has declined. The country is restive amid a devastating pandemic, protests for racial justice and the growing power of baseless conspiracy theories.

Two factors could make projecting and counting this year’s balloting more challenging: historically high voter turnout and a record number of mail-in votes that, for the first time, may outnumber those cast in person. They also increase the prospect that the winner will not be known on Nov. 3.

Moreover, both parties have expressed doubts about the legitimacy of the process: Trump has repeated baseless charges that mail-in voting opens the door to widespread fraud, which his opponents say is intended to sow doubt if the president is declared the loser or faces that prospect when all the votes are counted. Democrats have expressed concerns about voter suppression and intimidation. Both issues are likely to be highly charged currents in the election narrative.

In preparing this column, I asked CNN, Fox News, NBC News, ABC News, CBS News and The Associated Press what they are doing differently this year. (Only CNN failed to respond.)

They said they are training, going through drills and preparing for myriad contingencies. They vowed to be deliberative, restrained and transparent about projecting and calling races. Some said they have expanded their teams and plan to tap more reporters on the ground in key states and more experts on American history, election law and constitutional law. Others promised new video walls, data visualization tools and augmented reality to help voters better understand the process.

In the aftermath of the 2016 embarrassment, at least some have upgraded their process for projecting results.

Two years ago, recognizing that voting patterns have changed, Fox News and The Associated Press collaborated with NORC — an independent research center at the University of Chicago — on a survey that Fox News calls Voter Analysis and the AP calls VoteCast. NORC describes it as “a probability-based state-by-state survey of registered voters combined with a large opt-in survey of Americans conducted online.” Fox says that this year, it will interview 100,000 voters and non-voters prior to, and on, Election Day; the AP says the sample size is “more than six times the size of the legacy exit poll.”

NBC News, which shares its data with MSNBC, says it will also rely on information from interviews with more than 100,000 voters that began on Oct. 13. It has expanded both its in-person early exit polls and its phone polling this year. CBS News says that it, too, will have surveyed 100,000 people from all 50 states by election night.

I recommend paying special attention to Fox News and the AP on election night. Given its influential and supportive coverage of Trump, particularly by its evening opinion hosts, Fox could play an outsize role. The Fox News decision desk, led by Arnon Mishkin, is widely respected for its professionalism and independence.

(You may recall the unusual scene on election night in 2012 when Mishkin stood his ground when GOP strategist Karl Rove insisted, on air, that Mishkin had called Ohio — and thereby the presidential race — too soon for President Obama.)

In its statement to me, Fox News described “the integrity of our Decision Desk” as “rock solid. We will call this presidential election carefully and accurately, relying on data and numbers.”

The AP is continuing its historic practice of not projecting winners; instead, it announces them only when it has determined there is no way for the trailing candidate to catch up. Notably, the wire service did not call Trump’s victory until 2:29 a.m. on election night in 2016 and did not call the race for either Gore or Bush in 2000 (or call a winner on election night in 2004 and 2012).

Lacking sufficient tallies and other information to declare an unofficial winner on election night, the networks will need to remind viewers that each state has deadlines for certifying their vote (typically two to three weeks after Election Day) and they have until Dec. 8 to settle post-election legal challenges. In addition, 21 states and the District of Columbia have automatic recounts if the margin of victory is below a certain number or percentage or if there is a tie.

“The networks are extremely aware of the many problems they might be confronting,” Jeff Greenfield, a longtime broadcast journalist and media analyst, told me. “Nobody in the media has any interest in throwing gasoline on a fire.”

For democracy’s sake, let’s hope he’s right.

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Upon Reflection: In praise of investigative reporting

Note: This is the second in a periodic series of personal reflections on journalism, news literacy, education and related topics by  NLP’s founder and CEO Alan C. Miller. 

As news reports go, The New York Times’ lead story on Sept. 27 was a blockbuster: Donald Trump paid only $750 in federal income tax the year he won the presidency, $750 in federal income tax his first year in office, and “no income taxes at all in 10 of the previous 15 years — largely because he reported losing much more money than he made.”

I admired the way that Russ Buettner, Susanne Craig and Mike McIntire were able to make these assertions. The Times didn’t even feel the need to provide any attribution for those stunning findings in the story’s opening paragraphs.

That’s because this reporting was based on a trove of tax-return data for Trump and his companies that extended over more than two decades, as well as on other financial documents, legal filings and dozens of interviews. The three reporters, who collectively have decades of experience in unraveling complex financial and political dealings, have been investigating Trump’s finances for nearly four years.

Their efforts culminated in a classic piece of investigative journalism. It broke significant new ground on a subject of enormous public interest with authoritative, compelling and contextual reporting. It did not ask for the reader’s trust; instead, it earned it with detailed documentation. It pulled no punches in sharing its evidence-based findings — while also explaining what remains unknown about Trump’s assets.

The response was telling. A lawyer for the Trump Organization told the Times that the story was “inaccurate” but did not cite specifics. Trump called the report “fake news,” again without citing specific errors. In investigative journalism circles, this is called “a non-denial denial.”

I have a special appreciation for what it takes to do this kind of work. For most of my 29-year newspaper career, I was an investigative reporter. I considered it journalism’s highest calling. In some ways, even as newspapers fold and the number of journalists drops in the face of economic contraction, we are in a new golden age of investigative reporting. Yet amid all the attacks on journalism and the public’s declining trust in it, I believe that most people do not truly understand what it takes to do this work well — and the stakes and standards that lie at the heart of it.

In theory, all reporters should have the ability to do investigative work. Indeed, some of the most iconic investigations have arisen from resourceful beat reporting. But those who devote themselves exclusively to this kind of work — for instance, the members of Investigative Reporters & Editors — are often a different breed who march to a different beat.

They focus principally on corruption, waste, fraud, dishonesty and abuse, whether of human rights or of public trust. They tend to take longer and dig deeper, obtaining records (often through federal or state freedom of information requests), developing a network of inside and expert sources, and thoroughly mastering the subject at hand. Their work typically must endure a multi-layer editing process, often including a review by their publication’s lawyers.

Investigative reporters tend to regard whoever wields power as their primary target. Their north star is impact — to make a difference.

To succeed, their work must be beyond reproach. Most investigations contain hundreds of facts on which findings are based. The subject of such a report will look for any factual error, however inconsequential, to try to undermine the story’s credibility (“If they can’t get even that right, why would you trust their conclusions?”). The threat of a lawsuit, even prior to publication, may hang overhead as well.

In December 2002, following months of reporting, the Los Angeles Times published “The Vertical Vision,” a four-part series on the Marine Corps’ aviation program. My colleague Kevin Sack and I detailed how the Harrier jump jet, the first aircraft the Marines could call their own, had killed 45 pilots — including some of the Corps’ best — in 143 noncombat accidents since 1971, making it the most dangerous aircraft in the U.S. military for decades. We demonstrated that this was the first of three Marine aircraft that would prove to be deeply troubled, painting a portrait of an aviation program whose high cost in blood and treasure was not redeemed on the battlefield.

In our determination to be both fair and accurate, we took the unusual step of reading, word by word, a draft of the series to Marine Corps public affairs officials. In turn, as publication began, the Marines sent supporters a detailed description of what to expect and told them that if they could find any mistakes, however small, the Corps would pounce on those errors to discredit the entire report. (They found nothing. The series led to a congressional hearing and was awarded the 2003 Pulitzer Prize for National Reporting.)

Investigative reporters must resist a particular kind of confirmation bias: falling in love with the story, or with the thesis behind an investigation. The best reporters follow where the evidence leads, rather than seeking documentation to support a desired conclusion. Failing to do so has consequences, as I discovered in my first journalism job at the Times Union in Albany, New York.

I made a critical mistake on an investigative piece about the city’s Democratic machine when I saw and reported what I expected — and, yes, hoped — to see in a legal document. “Always guard against your own assumptions,” my editor, Harry Rosenfeld, admonished me. (His words held special sway since he had been Bob Woodward’s and Carl Bernstein’s boss at The Washington Post during the Watergate investigation.) That — plus the ensuing Page One correction — proved a powerful lesson for an ambitious young reporter.

(This fealty to accuracy, as well as to accountability in the face of factual errors, stands in stark contrast to other types of content that masquerade as journalism — such as conspiracy theories, whose web of alleged insider information, sinister plots and Byzantine clues can take on the aura of reportorial revelation. But these delusions, which require their followers to suspend belief in reality, fall apart under scrutiny because they cannot be independently documented by credible sources.)

The high expectations placed on investigative reporters also put them under considerable pressure. Producing a series — or even a single story —  can take weeks or months, and that time is costly (especially amid tightening budgets). Sources can mislead. Tips don’t always pan out. And a newly discovered fact or document may undo those weeks or months of work by disproving or complicating an investigation’s underlying premise.

Yet overcoming such challenges makes the payoff all the more gratifying: landing an investigation that reveals wrongdoing, prompts public scrutiny, leads to reforms and has meaningful impact.

In early 2003, two months after our Harrier series appeared, a Marine Corps pilot stationed in Kuwait said this to a Los Angeles Times colleague: “Tell Alan Miller that he got it right.” As a result, he added, “Lives will be saved.”

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Upon Reflection: How to spot and avoid spreading fake news

Cartoonist Walt Kelly coined the phrase "we have met the enemy and he is us" for an anti-pollution Earth Day poster in 1970 and used it again in an Earth Day cartoon in 1971. In the accompanying illustration, we’ve taken the liberty to apply it to today’s online pollution.

Cartoonist Walt Kelly coined the phrase “we have met the enemy and he is us” for an anti-pollution Earth Day poster in 1970 and used it again in an Earth Day cartoon in 1971. In the accompanying illustration, we’ve taken the liberty to apply it to today’s online pollution.

Note: This is the first in a periodic series of personal reflections on journalism, news literacy, education and related topics by  NLP’s founder and CEO Alan C. Miller. This initial piece was published in the Chicago Tribune on Sept. 28:

It’s time that we recognize one of the great challenges confronting our democracy: We are at an inflection point where facts may no longer continue to matter.

The notion of “alternative facts” is no longer so far-fetched. Emotions and opinions threaten to supplant evidence, and conspiracy theories and viral rumors can overwhelm reason. This is especially pernicious on social media — today’s no-holds-barred public square.

The corrosive threat of misinformation permeates every aspect of our civic life. It undercuts our ability to protect ourselves and others from COVID-19. It undermines trust in the news media and in our democratic institutions — and, in particular, the right of citizens to cast their ballots.

Indeed, with Election Day on Nov. 3 fast approaching, we’re being deluged with news reports, opinion columns and commentary, social media posts, images, videos and other communications about candidates, campaigns and the act of voting itself. But we don’t need to wait for the ballots to be counted to make one call: Much of what we’re reading, watching and hearing is not intended to inform us, or even persuade us. Instead, it’s created to misinform us, inflame us and divide us.

For the entire piece, please see Commentary: How to spot and avoid spreading fake news.

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